Dynamic Loan Solutions Specialist

OneMain Financial Group; Lebanon (Lebanon County); On-site; USD 40,000 - 60,000; Full time

Benefits offered by this job

Health and wellbeing benefits

4% matching 401(k)

Employee Stock Purchase Plan

Tuition reimbursement

Paid time off (PTO)

Paid sick leave

11 paid holidays

Job summary

OneMain Financial is seeking a Loan Sales Specialist to empower customers with friendly, fast, and affordable financing solutions. You will thrive in a competitive environment where hard work drives success and opportunities for professional development abound.

The role emphasizes proactive customer engagement, loan lifecycle management, and cross-functional collaboration to meet branch goals and deliver excellent service.

Qualifications

• High school diploma or GED required.
• Sales, collections or customer service experience preferred.
• Bilingual Spanish is preferred.

Responsibilities

• Multitask and adapt to the role's dynamic demands to provide timely service.
• Exceed customer expectations with ease, empathy, and encouragement to hit goals.
• Develop new connections and maintain relationships through the loan process.
• Manage loan lifecycles, including collections, while complying with laws.
• Engage customers via phone, email, chat, and in-house systems.
• Demonstrate drive, achievement orientation, and goal focus.
• Educate customers on optional insurance products and loan terms.

Skills

Sales experience

Collections experience

Customer service

Bilingual Spanish

Education

High School Diploma or GED

Job description

OneMain Financial is seeking a Loan Sales Specialist to empower customers with friendly, fast, and affordable financing solutions. You will thrive in a competitive environment where hard work drives success and opportunities for professional development abound.

The role emphasizes proactive customer engagement, loan lifecycle management, and cross-functional collaboration to meet branch goals and deliver excellent service.