Dynamic Leasing Specialist: Tours, Applications & Leases

ADP, Inc.; Saint Joseph (MO); On-site; USD 21,000 - 25,000; Full time

Job summary

Highlands Vista Group is seeking a Leasing Agent for Cottonwood Creek in Saint Joseph, MO. You will manage the leasing process, conduct property tours, process applications, and handle renewals with a focus on customer satisfaction.

The role requires 1+ year of property management and leasing experience, plus strong communication and MS Office skills. Reports to the Property Manager and supports community relations.

Qualifications

• 1+ years of experience in property management.
• Leasing experience.
• Excellent verbal and written communication skills.
• Proficient in Microsoft Excel, Outlook, PowerPoint, and Word.

Responsibilities

• Conduct property tours for prospective tenants
• Assist with application processing and background checks
• Prepare, review, and execute lease agreements and addendums
• Address tenant inquiries and concerns
• Conduct market research and set competitive rental rates
• Develop and implement marketing strategies for property advertising
• Oversee move-in and move-out processes
• Manage lease renewals and negotiate terms
• Maintain accurate records of lease agreements and tenant documentation
• Ensure compliance with housing regulations and company policies
• Foster a positive relationship with the community
• Provide regular reports on leasing activity and occupancy rates
• Track, maintain, and nurture all leads to ensure high closing ratios
• Maintain cleanliness of the front office area
• Work with CRMIQ software and keep up-to-date files on all new move-ins
• Conduct move-in orientations for new tenants
• Place move-in gifts and send move-in welcome letters
• Perform all other duties as needed

Skills

Property management

Leasing

Communication

Customer relationship

Time management

Organization

Microsoft Excel

Microsoft Outlook

PowerPoint

Microsoft Word

CRMIQ software

Tools

CRMIQ software

Job description

Highlands Vista Group is seeking a Leasing Agent for Cottonwood Creek in Saint Joseph, MO. You will manage the leasing process, conduct property tours, process applications, and handle renewals with a focus on customer satisfaction.

The role requires 1+ year of property management and leasing experience, plus strong communication and MS Office skills. Reports to the Property Manager and supports community relations.