Leasing Agent

ADP, Inc.; Saint Joseph (MO); On-site; USD 21,000 - 25,000; Full time

Job summary

Highlands Vista Group is seeking a Leasing Agent for Cottonwood Creek in Saint Joseph, MO. You will manage the leasing process, conduct property tours, process applications, and handle renewals with a focus on customer satisfaction.

The role requires 1+ year of property management and leasing experience, plus strong communication and MS Office skills. Reports to the Property Manager and supports community relations.

Qualifications

• 1+ years of experience in property management.
• Leasing experience.
• Excellent verbal and written communication skills.
• Proficient in Microsoft Excel, Outlook, PowerPoint, and Word.

Responsibilities

• Conduct property tours for prospective tenants
• Assist with application processing and background checks
• Prepare, review, and execute lease agreements and addendums
• Address tenant inquiries and concerns
• Conduct market research and set competitive rental rates
• Develop and implement marketing strategies for property advertising
• Oversee move-in and move-out processes
• Manage lease renewals and negotiate terms
• Maintain accurate records of lease agreements and tenant documentation
• Ensure compliance with housing regulations and company policies
• Foster a positive relationship with the community
• Provide regular reports on leasing activity and occupancy rates
• Track, maintain, and nurture all leads to ensure high closing ratios
• Maintain cleanliness of the front office area
• Work with CRMIQ software and keep up-to-date files on all new move-ins
• Conduct move-in orientations for new tenants
• Place move-in gifts and send move-in welcome letters
• Perform all other duties as needed

Skills

Property management

Leasing

Communication

Customer relationship

Time management

Organization

Microsoft Excel

Microsoft Outlook

PowerPoint

Microsoft Word

CRMIQ software

Tools

CRMIQ software

Job description

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.

Leasing Agent

Cottonwood Creek, Saint Joseph, MO, US

3 days ago Requisition ID: 1386

Salary Range: $15.00 To $18.00 Hourly

Reports to:

Property Manager

Company Overview:

Highlands Vista Group (“HVG”) was formed in 2018 with a long-term investment strategy in multifamily real estate. HVG cultivates a best-in-class environment where residents, employees, and investors can all grow over the long-term through a strategy of acquiring and managing apartment communities in underserved US markets. Demonstrating strong growth since its founding, HVG is headquartered in Denver, Colorado and currently owns and manages 50+ properties throughout the US Southeast and Midwest. We follow a common PATH of being Passionate, Authentic, Trustworthy, & Hardworking.

Job Summary

The Leasing Agent is responsible for managing the leasing process for residential properties. This role involves attracting and retaining tenants, conducting property tours, processing lease applications, and ensuring high levels of customer satisfaction. The Leasing Agent will work closely with prospective and current tenants, provide detailed information about available properties, and handle lease agreements and renewals. This position requires strong communication skills, a customer-focused approach, and a thorough understanding of leasing regulations and practices.

Key Responsibilities

• Conduct property tours for prospective tenants
• Assist with application processing and background checks
• Prepare, review, and execute lease agreements and addendums
• Address tenant inquiries and concerns
• Conduct market research and set competitive rental rates
• Develop and implement marketing strategies for property advertising
• Oversee move-in and move-out processes
• Manage lease renewals and negotiate terms
• Maintain accurate records of lease agreements and tenant documentation
• Ensure compliance with housing regulations and company policies
• Foster a positive relationship with the community
• Provide regular reports on leasing activity and occupancy rates
• Track, maintain, and nurture all leads to ensure high closing ratios
• Maintain cleanliness of the front office area
• Work with CRMIQ software and keep up-to-date files on all new move-ins
• Conduct move-in orientations for new tenants
• Place move-in gifts and send move-in welcome letters
• Perform all other duties as needed

Desired Skills, Experience, and Qualifications

• 1+ years of experience in property management
• Leasing experience
• Excellent verbal and written communication skills
• Excellent interpersonal skills and proven ability to build relationships
• Proactive and independent with the ability to take initiative
• Excellent time management skills; detail-oriented and thorough
• Highly organized with the ability to manage multiple priorities
• Self‐starter comfortable working in an environment with evolving roles and responsibilities
• Proficient in Microsoft Excel, Outlook, PowerPoint, and Word

Property Manager Career Path

Level 1:Leasing Agent

Level 3:Property Manager

Level 4:Senior Property Manager

Level 5:Operations Specialist

Level 6:Area Manager

Level 7:Senior Area Manager

Level 8:Regional Manager

Level 9:Senior Regional Manager

Level 10:Director - Regional Management