Dynamic Leasing Consultant | Grow Sales & Resident Experience

Acme Residential Group; Texas Charter Township (MI); On-site; USD 21,000 - 28,000; Full time

Benefits offered by this job

Competitive pay

Bonus opportunities

Generous PTO

401(k) with company match

Employee housing discounts

Medical, dental & vision coverage

Job summary

Acme Residential in Kalamazoo, MI is seeking a Leasing Consultant to guide prospective residents from inquiry to move-in, delivering exceptional service and driving leasing performance.

The role blends sales, organization, and resident relations, with responsibilities including lead follow-up in CRM, processing applications, coordinating with maintenance, and supporting community marketing. Join a team focused on occupancy and NOI goals in a vibrant community.

Qualifications

• 1+ year of experience in sales, leasing, or customer service (multifamily experience preferred).
• Strong sales, negotiation, and communication skills.
• Excellent interpersonal, listening, and relationship-building abilities.

Responsibilities

• Greet and assist prospective residents, showcasing the community and model units with professionalism and enthusiasm.
• Present apartment features, amenities, and benefits tailored to each prospect’s needs.
• Manage leads in the CRM with timely follow-up and qualification.
• Process rental applications, verify employment and references, and prepare lease documentation.
• Support lease renewals and resident retention efforts.
• Close leases using strong sales and negotiation skills.

Skills

Sales & leasing

Customer service

Negotiation

Communication

Organization

Attention to detail

Fair Housing knowledge

Tools

CRM software

Job description

Acme Residential in Kalamazoo, MI is seeking a Leasing Consultant to guide prospective residents from inquiry to move-in, delivering exceptional service and driving leasing performance.

The role blends sales, organization, and resident relations, with responsibilities including lead follow-up in CRM, processing applications, coordinating with maintenance, and supporting community marketing. Join a team focused on occupancy and NOI goals in a vibrant community.