Dynamic Inside Sales Pro for Construction & Architecture

ACO, Inc; Mentor (OH); On-site; USD 30,000 - 33,000; Full time

Job summary

ACO, Inc. is seeking an Inside Sales Representative in Mentor, OH to identify, qualify, and follow up on leads within a defined territory. You will collaborate with the outside sales team to promote ACO products to architects, engineers, designers, general contractors, and distributors, with minimal travel required.

The role emphasizes relationship-building, product knowledge, and precise take-off support. Typical hours are 8am–5pm, Monday–Friday, with hourly compensation of $22–$24.

Qualifications

• 2 years inside sales experience in construction, commercial, retail, or related industries.
• 1-year business or related certificate or equivalent combination of education and experience.
• Proficient in Microsoft Office programs (Access, Excel) and file management.
• Excellent punctuation, grammar, and spelling.
• Strong communication skills and attention to detail.
• Ability to read and interpret simple construction drawings.
• Ability to write professional correspondence and speak effectively before groups.
• Basic math skills including percentages and unit conversions.
• Ability to apply common sense to follow instructions in written, oral, or diagram form.

Responsibilities

• Develop and maintain effective relationships with new and existing customers.
• Provide customer support through knowledge of ACO products and their applications.
• Respond to inbound sales calls.
• Confirm, configure, and use drawing scales to complete the Take-Off process.
• Maintain communication with customers, management, and sales reps.
• Prepare and send submittal packages after receiving Purchase Orders.
• Submit Technical Service Requests for correct Bill of Materials after PO receipt.
• Enter data from lead sources into CRM and forward qualified leads to management.
• Collaborate with sales managers to determine follow-up actions for projects.
• Work with Technical Services to obtain product layouts and BOMs.
• Prepare quotations and price confirmations for contractors and distributors as needed.
• Maintain CRM data accuracy and relevance.
• Follow up to ascertain contract awards and obtain contact details.

Skills

Customer service

Teamwork

Technical capacity

Education

1-year business or related certificate

Tools

Microsoft Office (Access, Excel)

Job description

ACO, Inc. is seeking an Inside Sales Representative in Mentor, OH to identify, qualify, and follow up on leads within a defined territory. You will collaborate with the outside sales team to promote ACO products to architects, engineers, designers, general contractors, and distributors, with minimal travel required.

The role emphasizes relationship-building, product knowledge, and precise take-off support. Typical hours are 8am–5pm, Monday–Friday, with hourly compensation of $22–$24.