Construction Inside Sales Specialist — Lead Growth

Automatic Data Processing, Inc.; Mentor (OH); On-site; USD 30,000 - 33,000; Full time

Job summary

ACO, Inc. in Mentor, OH seeks an Inside Sales Representative to identify and qualify leads and work with the outside sales team to promote products to Architects, Engineers, Designers, General Contractors and Distributors. Minimal travel is required.

The role emphasizes customer service, data entry in the CRM, and providing quotations and support to ensure orders are processed efficiently and accurately.

Qualifications

• 2 years of inside sales experience in construction, commercial, retail, or related industries.
• 1-year business or related certificate from college or technical school preferred.
• Proficient in Microsoft Office (Access, Excel) and file management.
• Strong communication skills, punctuation, grammar and attention to detail.

Responsibilities

• Develop and maintain effective relationships with new and existing customers.
• Provide customer support through knowledge of ACO products and their applications.
• Respond to inbound sales calls.
• Confirm, configure, set, and use drawing scales to complete the Take-Off process.
• Maintain effective internal and external communication with customers, ACO management, and company sales representatives.
• Prepare and send submittal packages to ACO Distributors or Direct Buy customers after receiving Purchase Orders.
• Prepare and submit Technical Service Requests for correct Bill of Materials after Purchase Orders are received.
• Research various lead sources for ACO product opportunities.
• Identify Architectural/Engineering firms for specific projects and communicate details to the Specification Consultant or Area Sales Manager/National Sales Manager.
• Assist with technical and specification information for ACO products prior to Purchase Order submission.
• Enter data from lead sources into ACO Sales Management Software (CRM) and forward qualified leads to the Area Sales Manager/National Sales Manager.
• Collaborate with the Area Sales Manager/National Sales Manager to determine follow-up actions for projects.
• Work with the Technical Services team to obtain product layouts and Bill of Materials.
• Prepare and send quotations to contractors and price confirmations to distributors as needed.
• Maintain the ACO Sales Management System (CRM) with accurate data and relevant information.
• Follow up with project participants to ascertain contract awards and obtain relevant contact details for the Area Sales Manager/National Sales Manager.
• Request and receive Purchase Orders from customers and organize order documents for further processing.
• Provide proactive inside sales support to the Area Sales Manager/National Sales Manager.
• Comply with company policies and procedures.

Skills

Customer Service

Teamwork

Technical Capacity

Tools

Microsoft Office

Excel

Access

Job description

ACO, Inc. in Mentor, OH seeks an Inside Sales Representative to identify and qualify leads and work with the outside sales team to promote products to Architects, Engineers, Designers, General Contractors and Distributors. Minimal travel is required.

The role emphasizes customer service, data entry in the CRM, and providing quotations and support to ensure orders are processed efficiently and accurately.