Ocean Import Specialist

Savino Del Bene GmbH; Boston (MA); On-site; USD 55,000 - 75,000; Full time

Job summary

Savino Del Bene is seeking an Ocean Import Specialist in Boston to join our high paced team. You will handle import documentation, coordinate with carriers and agents, and quote shipment options while aiming for cost efficiency and timely releases.

You will work closely with brokerage or CFS to ensure smooth releases, communicate with overseas agents, and maintain accurate shipment records. A professional, customer-focused approach is essential.

Qualifications

• Excellent verbal, written and listening communication skills.
• Teamwork across functional areas.
• Thrives in a fast-paced environment.
• Strong problem-solving and organizational abilities.
• Proficient with MS Office and Windows.
• Able to multitask and manage multiple priorities.
• Excellent customer service and professional demeanor.
• Strong time management and prioritization.
• Clear written communication and documentation skills.
• Able to read and interpret requests and directions.

Responsibilities

• Receive, review, and process import documentation for account.
• Ensure documentation is accurately processed, distributed and released to carrier, customers and agents in a timely manner.
• Obtain and create quotes for shipments and source best method of transportation.
• Coordinate and monitor release of goods with Brokerage or CFS and authorities.
• Communicate with overseas agents to ensure proper pre-alerts and documentation.
• Explore options to reduce cost and increase revenues.
• Track and trace shipments and provide updates to clients and sales.
• Maintain professional relationships with airlines, agencies and sales.
• Maintain shipment files and ensure billing is timely.
• Assist as backup for alternate accounts.
• Perform other duties as assigned.

Skills

Verbal & written comms

Teamwork

Work ethic

Fast-paced environment

Problem solving

MS Office

Multitasking

Customer service

Time management

Written communication

Professionalism

Prioritization

Tools

Microsoft Office

Job description

Savino Del Bene is a Global Freight Forwarding Company headquartered in Florence, Italy. With a network of more than 323 offices and over 6,000 employees across five continents, Savino Del Bene is one of the leading logistics company that offers import, export, customs brokerage services and warehousing third party solutions servicing several Vertical Markets.

We are currently looking for a Ocean Import Specialist to join our team. We are looking for motivated and passionate candidates to become part of our high paced, professional Ocean Import team.

• Receive, review, and process import documentation for account
• Ensure documentation is accurately processed, distributed and released to carrier, customers and agents in a timely manner
• Obtain and create quotes for shipments and source best method of transportation.
• Work with Brokerage or CFS to coordinate and monitor the release of goods from the carrier, Customs, or other governmental agency examinations that may be required.
• Communicate with overseas agents to ensure proper pre-alerts and documentation.
• Continue to explore different options to reduce cost, and increase revenues.
• Track and trace shipment and provide updates to clients and sales.
• Uphold a strong and professional relationship with airlines, transportation agencies and sales.
• Demonstrate an emphasis on customer satisfaction per company policy.
• Maintain shipment files and ensure billing is completed within a timely fashion.
• Assist as backup for alternate accounts.
• Perform other duties as assigned.

**Must be able to work on site, this is not a remote role

Required Skills/Abilities:

• Excellent verbal, written and listening communication skills.
• Commitment to teamwork with all other functional areas.
• Strong work ethic.
• Ability to operate in a fast paced environment.
• Excellent problem solving and organizational skills.
• Proficient in Microsoft Office (Word, Excel, Power Point) Internet and Windows.
• Ability to handle multiple responsibilities.
• Must possess excellent customer service skills with the ability to grasp extensive knowledge while dealing with a variety of people.
• Must have strong organizational and time management skills.
• Ability to read, analyze and interpret verbal and written requests and directions.
• Must have the ability to compose letters, memos, emails and other written documentation clearly and concisely.
• Be able to present one’s self in a highly cooperative and professional manner when meeting both internal and external customers and vendors face to face.
• Ability to organize and manage multiple priorities.