Ocean Import Specialist

Savino Del Bene; Chicago (IL); On-site; USD 45,000 - 60,000; Full time

Job summary

A global freight forwarding company in Chicago seeks an Ocean Import Specialist to process import documentation and coordinate shipments. Candidates should possess excellent communication and organizational skills. Responsibilities include securing quotes, managing shipments, and maintaining customer relationships. This role emphasizes teamwork and requires a strong work ethic. Competitive salary and benefits are offered, with an on-site work requirement.

Qualifications

• Excellent problem solving and organizational skills.
• Proficient in Microsoft Office (Word, Excel, Power Point).
• Ability to handle multiple responsibilities.

Responsibilities

• Receive, review, and process import documentation for account.
• Ensure documentation is accurately processed and released.
• Obtain and create quotes for shipments.
• Work with Brokerage to monitor the release of goods.
• Communicate with overseas agents for proper documentation.
• Track and trace shipment updates for clients.
• Maintain shipment files and complete billing timely.

Skills

Excellent verbal communication skills

Excellent written communication skills

Commitment to teamwork

Strong work ethic

Excellent problem-solving skills

Organizational skills

Proficient in Microsoft Office

Customer service skills

Ability to manage multiple priorities

Job description

Savino Del Bene is a Global Freight Forwarding Company headquartered in Florence, Italy. With a network of more than 295 offices and over 5,500 employees across five continents, Savino Del Bene is one of the leading logistics companies that offers import, export, customs brokerage services and warehousing third party solutions servicing several vertical markets.

We are currently looking for an Ocean Import Specialist to join our team. We are looking for a motivated and passionate candidate to become part of our high paced, professional Ocean Import team.

Responsibilities

• Receive, review, and process import documentation for account
• Ensure documentation is accurately processed, distributed and released to carrier, customers and agents in a timely manner
• Obtain and create quotes for shipments and source best method of transportation.
• Work with Brokerage or CFS to coordinate and monitor the release of goods from the carrier, Customs, or other governmental agency examinations that may be required.
• Communicate with overseas agents to ensure proper pre-alerts and documentation.
• Continue to explore different options to reduce cost, and increase revenues.
• Track and trace shipment and provide updates to clients and sales.
• Uphold a strong and professional relationship with airlines, transportation agencies and sales.
• Demonstrate an emphasis on customer satisfaction per company policy.
• Maintain shipment files and ensure billing is completed within a timely fashion.
• Assist as backup for alternate accounts.
• Perform other duties as assigned.

Must be able to work on site, this is not a remote role.

Required Skills/Abilities

• Excellent verbal, written and listening communication skills.
• Commitment to teamwork with all other functional areas.
• Strong work ethic.
• Ability to operate in a fast paced environment.
• Excellent problem solving and organizational skills.
• Proficient in Microsoft Office (Word, Excel, Power Point) Internet and Windows.
• Ability to handle multiple responsibilities.
• Must possess excellent customer service skills with the ability to grasp extensive knowledge while dealing with a variety of people.
• Must have strong organizational and time management skills.
• Ability to read, analyze and interpret verbal and written requests and directions.
• Must have the ability to compose letters, memos, emails and other written documentation clearly and concisely.
• Be able to present one’s self in a highly cooperative and professional manner when meeting both internal and external customers and vendors face to face.
• Ability to organize and manage multiple priorities.