Ocean Import Specialist

Savino Del Bene GmbH; Dallas (TX); On-site; USD 55,000 - 75,000; Full time

Job summary

Savino Del Bene GmbH in the Americas is seeking an Ocean Import Specialist to join our fast-paced freight team. You will handle import documentation, quotes, and coordination with carriers, brokers, and clients.

This on-site role requires strong communication, problem solving, and multitasking in a dynamic shipping environment. You will maintain files, track shipments, and ensure timely billing while supporting accounts as needed.

Qualifications

• Excellent verbal, written and listening communication skills.
• Commitment to teamwork with all other functional areas.
• Strong work ethic.
• Ability to operate in a fast paced environment.
• Excellent problem solving and organizational skills.
• Proficient in Microsoft Office (Word, Excel, Power Point) Internet and Windows.
• Ability to handle multiple responsibilities.
• Must possess excellent customer service skills with the ability to grasp extensive knowledge while dealing with a variety of people.
• Must have strong organizational and time management skills.
• Ability to read, analyze and interpret verbal and written requests and directions.
• Must have the ability to compose letters, memos, emails and other written documentation clearly and concisely.
• Be able to present one's self in a highly cooperative and professional manner when meeting both internal and external customers and vendors face to face.
• Ability to organize and manage multiple priorities.

Responsibilities

• Receive, review, and process import documentation.
• Ensure documentation is accurately processed, distributed and released to carrier, customers and agents in a timely manner.
• Obtain and create quotes for shipments and source best method of transportation.
• Coordinate with Brokerage or CFS to release goods from carrier, Customs, or other governmental examinations.
• Communicate with overseas agents to ensure proper pre-alerts and documentation.
• Explore options to reduce cost and increase revenues.
• Track and trace shipments and provide updates to clients and sales.
• Maintain a strong relationship with airlines, transportation agencies and sales.
• Ensure billing is completed in a timely fashion.
• Assist as backup for alternate accounts.
• Perform other duties as assigned.

Skills

Verbal & written comms

Teamwork

Work ethic

Fast-paced environment

Problem solving

Customer service

Time management

Multitasking

Organizational skills

Tools

Microsoft Office

Windows OS

Internet

Job description

Savino Del Bene is a Global Freight Forwarding Company headquartered in Florence, Italy. With a network of more than 323 offices and over 6,000 employees across five continents, Savino Del Bene is one of the leading logistics company that offers import, export, customs brokerage services and warehousing third party solutions servicing several Vertical Markets.

We are currently looking for an Ocean Import Specialists to join our team. We are looking for motivated and passionate candidates to become part of our high paced, professional Ocean Import team.

• Receive, review, and process import documentation for account
• Ensure documentation is accurately processed, distributed and released to carrier, customers and agents in a timely manner
• Obtain and create quotes for shipments and source best method of transportation.
• Work with Brokerage or CFS to coordinate and monitor the release of goods from the carrier, Customs, or other governmental agency examinations that may be required.
• Communicate with overseas agents to ensure proper pre-alerts and documentation.
• Continue to explore different options to reduce cost, and increase revenues.
• Track and trace shipment and provide updates to clients and sales.
• Uphold a strong and professional relationship with airlines, transportation agencies and sales.
• Demonstrate an emphasis on customer satisfaction per company policy.
• Maintain shipment files and ensure billing is completed within a timely fashion.
• Assist as backup for alternate accounts.
• Perform other duties as assigned.

Must be able to work on site, this is not a remote role

Required Skills/Abilities:

• Excellent verbal, written and listening communication skills.
• Commitment to teamwork with all other functional areas.
• Strong work ethic.
• Ability to operate in a fast paced environment.
• Excellent problem solving and organizational skills.
• Proficient in Microsoft Office (Word, Excel, Power Point) Internet and Windows.
• Ability to handle multiple responsibilities.
• Must possess excellent customer service skills with the ability to grasp extensive knowledge while dealing with a variety of people.
• Must have strong organizational and time management skills.
• Ability to read, analyze and interpret verbal and written requests and directions.
• Must have the ability to compose letters, memos, emails and other written documentation clearly and concisely.
• Be able to present one's self in a highly cooperative and professional manner when meeting both internal and external customers and vendors face to face.
• Ability to organize and manage multiple priorities.