Dynamic Front Desk & Office Ops Coordinator (Contract)

Dutech Systems; Boston (MA); On-site; USD 45,000 - 60,000; Full time

Job summary

Dutech Systems in Boston, MA is seeking an Office Administrator / Front Desk Coordinator to keep daily office operations running smoothly. You will greet staff and visitors, manage phones and emails, handle mail, and coordinate supplies and facilities.

This contract role requires multitasking, strong communication, and problem-solving as you liaise with building management, schedule cleaning and maintenance, and maintain a safe, welcoming office environment for staff and visitors.

Qualifications

• Experience in office administration and front desk management.
• Strong customer service and communication skills.
• Proficiency with phone and email management.
• Experience with mail handling and contact management.
• Ability to multitask and solve problems in a fast-paced environment.
• Familiarity with facilities coordination and maintenance coordination.

Responsibilities

• Manage daily office operations and ensure smooth and efficient office processes.
• Handle reception and front desk responsibilities, greeting and assisting staff, visitors, and vendors.
• Provide exceptional customer service through phone calls and in-person interactions.
• Perform general administrative tasks, including ordering office supplies, inventory management, filing, and organizing.
• Monitor and prioritize incoming phone calls and emails.
• Manage incoming and outgoing mail, ensuring timely entry into the in-house contact management system.
• Maintain office supplies, equipment, and services for common areas.
• Review daily temperature reports and recommend adjustments to maintain thermal comfort.
• Monitor the office reservation system and ensure staff compliance with daily check-in procedures.
• Follow up on outstanding check-ins and maintain accurate reservation rosters to support emergency evacuation protocols.
• Maintain clean, comfortable, safe, and secure office common areas.
• Coordinate and manage weekly cleaning schedules and activities.
• Serve as the primary liaison with the landlord's building management and security teams.
• Submit, monitor, and follow up on maintenance and facility work orders through the landlord's building management system.

Skills

Office Administration

Reception and Front Desk Management

Customer Service

Phone and Email Management

Mail Handling

Contact Management

Office Supplies

Inventory Management

Filing and Records Organization

Facilities Coordination

Scheduling and Reservation Management

Problem-Solving

Multitasking

Job description

Dutech Systems in Boston, MA is seeking an Office Administrator / Front Desk Coordinator to keep daily office operations running smoothly. You will greet staff and visitors, manage phones and emails, handle mail, and coordinate supplies and facilities.

This contract role requires multitasking, strong communication, and problem-solving as you liaise with building management, schedule cleaning and maintenance, and maintain a safe, welcoming office environment for staff and visitors.