Front Desk & Office Operations Coordinator

Dorchester Bay Economic Development Corporation; Boston (MA); Hybrid; USD 70,000 - 80,000; Full time

Benefits offered by this job

Hybrid work environment

Medical insurance

Dental and vision coverage

Paid holidays

Volunteer days

403(b) retirement plan

Job summary

Dorchester Bay Economic Development Corporation (DBEDC) is seeking an Administrative Coordinator to be the welcoming face and operational heartbeat of our Boston offices and shared workspaces. You will ensure spaces, systems, and schedules run smoothly so staff and community partners can focus on building equitable, thriving communities.

Reporting to the Director of Operations, you will interact across departments, buildings, vendors, and tenants with warmth, sound judgment, and follow-through.

Qualifications

• 3+ years of direct administrative or operations support experience.
• Proficiency with Microsoft 365 apps (Outlook, Word, Excel, Teams, SharePoint).
• Ability to work effectively in a hybrid environment.
• Experience using task or project-management platforms to manage assignments and deadlines.
• Experience collaborating across departments and supporting shared initiatives.
• Discretion with confidential information and professional communication.

Responsibilities

• Serve as the primary receptionist and front-of-house contact for staff, tenants, clients, partners, and visitors.
• Coordinate calendars, meetings, events, and room bookings; manage shared conference spaces and schedule conflicts.
• Process mailing, shipping, and document handling accurately and on time.
• Maintain administrative records in approved systems and keep CRM data clean and complete.
• Coordinate vendor relationships, office moves, and space planning in line with priorities.
• Support special projects and cross-departmental initiatives as directed by the Director of Operations.

Skills

Scheduling

Coordination

Office management

Customer service

Multitasking

Communication

Discretion

Collaboration

Hybrid work

Tools

Microsoft 365

Salesforce

Asana

Trello

Job description

Dorchester Bay Economic Development Corporation (DBEDC) is seeking an Administrative Coordinator to be the welcoming face and operational heartbeat of our Boston offices and shared workspaces. You will ensure spaces, systems, and schedules run smoothly so staff and community partners can focus on building equitable, thriving communities.

Reporting to the Director of Operations, you will interact across departments, buildings, vendors, and tenants with warmth, sound judgment, and follow-through.