Dynamic Front Desk & Admin Support Specialist

Carr, Riggs & Ingram; Russellville (KY); On-site; USD 2,066,000 - 2,755,000; Full time

Benefits offered by this job

PTO 21 days

9 paid holidays

Company-paid long-term disability

Life insurance

Health insurance (BCBS)

Dental and vision coverage

Short-term disability

Parental leave

Flexible spending accounts

401(k)

Job summary

Carr, Riggs & Ingram (CRI) seeks a full‑time Receptionist to support a busy professional services office in Russellville, KY. You will answer phones, greet visitors, and manage general administrative tasks to keep the team running smoothly.

The role requires strong customer service, organizational skills, and proficiency with Word and Excel. You’ll collaborate across departments, assist with billing, shipping, and document handling, and help maintain a welcoming, efficient office environment.

Qualifications

• Solid 3 years or more of customer service and general office experience.
• Manage phones, filing, scanning, faxing, emailing documents and mail.
• Professional appearance and communications (written and verbal).
• Moderate to advanced knowledge of Word, Excel, and Adobe PDF.
• Full-time availability 8am–5pm, Monday–Friday with overtime during seasonal deadlines.

Responsibilities

• Oversee phones and transfer calls.
• Manage client traffic and assist with billing and A/R.
• Assist with tax return assembly.
• Coordinate shipping/receiving of packages and distribute to staff.
• Maintain office and kitchen area cleanliness and orderliness.
• Restock office supplies and manage refreshments.
• Cross-train admin functions across departments.
• Collaborate on projects outside usual assignments.

Skills

Customer service

Office experience

Phone handling

Communication

Tech-savvy

Education

High school diploma or equivalent

Tools

Microsoft Word

Microsoft Excel

Adobe PDF

Job description

Carr, Riggs & Ingram (CRI) seeks a full‑time Receptionist to support a busy professional services office in Russellville, KY. You will answer phones, greet visitors, and manage general administrative tasks to keep the team running smoothly.

The role requires strong customer service, organizational skills, and proficiency with Word and Excel. You’ll collaborate across departments, assist with billing, shipping, and document handling, and help maintain a welcoming, efficient office environment.