Dynamic Floor Manager - High-Energy Bar/Restaurant Lead

Game On; Salem (NH); On-site; USD 42,000 - 62,000; Full time

Job summary

Game On in Salem, NH is seeking a Floor Manager to lead day-to-day restaurant operations at our renowned bar. The role involves opening the restaurant, running floor shifts, seating patrons, managing reservations, and coordinating with the kitchen and bar to deliver a high standard of guest service.

You should be familiar with POS systems, be ready to work weekends and holidays, and help minimize costs while boosting staff retention.

Responsibilities

• Opening the restaurant
• Running floor shifts
• Blocking and assigning server sections
• Interacting with guests to assure pleasure in their visit
• Seating patrons
• Working with the hosting staff to keep track of reservations to maximize throughput and ensure guests seating requests are honored and that reservations are sat promptly
• Running food and interacting with chef, sous chef, cooks, dishwashers and food runner
• Assisting the service staff with running cards and cash handling
• Assisting the bar as needed
• Ensuring capacity limits are adhered to
• De-escalating issues with or between guests and assisting the security staff to ensure the safety of all staff and patrons
• Ensuring that the values of mutual respect are followed by our staff towards each other and guests without discrimination

Job description

Game On in Salem, NH is seeking a Floor Manager to lead day-to-day restaurant operations at our renowned bar. The role involves opening the restaurant, running floor shifts, seating patrons, managing reservations, and coordinating with the kitchen and bar to deliver a high standard of guest service.

You should be familiar with POS systems, be ready to work weekends and holidays, and help minimize costs while boosting staff retention.