Floor Manager - Lead FOH Ops & Guest Experience

Connections Bar and Grill; Houston (TX); Presencial; USD 42.000 - 62.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Employee discounts on food and bevar__

Descripción de la vacante

Workstream in Houston is seeking a Floor Manager to lead front-of-house operations, mentor staff, and uphold quality guest experiences. You will set the tone on the floor, enforce standards, and ensure health compliance across shifts.

You will train and coach team members, assist with hiring, manage inventory and opening/closing tasks, and handle guest issues promptly with a positive leadership approach.

Formación

• 1-2 years of supervisory experience in a high-volume restaurant or bar.
• Must be 23+ with valid Food Handler, TABC, and Manager certifications.
• Strong communication, positive leadership, and health/safety guidelines knowledge.
• Flexible schedule includes nights, weekends, and holidays.
• Leadership growth opportunities.
• Employee discounts on food and beverages.

Responsabilidades

• Lead FOH operations, assign duties, and conduct pre-shift meetings.
• Greet and seat guests; resolve service issues promptly.
• Train, mentor, and provide feedback; assist with interviewing and hiring.
• Enforce health, safety, menu accuracy, uniforms and health regulations through regular line checks.
• Assist with inventory, ordering, and opening/closing tasks.

Conocimientos

Strong communication

Positive leadership

Health and safety knowledge

Descripción del empleo

We are seeking an energetic Floor Manager to lead shift operations, mentor front-of-house staff, and ensure exceptional guest experiences. You will set the tone on the floor by enforcing quality standards, maintaining health compliance, and fostering a positive team culture.

Key Responsibilities

• Shift Operations: Lead FOH operations, assign section duties, and conduct pre-shift meetings.
• Guest Service: Step in to greet and seat guests as needed, resolving service issues promptly.
• Team Coaching: Train, mentor, and provide constructive feedback to staff; assist with interviewing and hiring.
• Quality & Safety: Perform regular line checks to enforce food/drink safety, menu accuracy, uniform standards, and health regulations.
• Shift Admin: Assist with inventory checks, ordering food and supplies, and opening/closing tasks.

Qualifications & Requirements

• Experience: 1–2 years of supervisory experience in a high-volume restaurant or bar.
• Age & Certifications: Must be 23+ with valid Food Handler, TABC, and Manager certifications.
• Skills: Strong communication, positive leadership, and knowledge of health/safety guidelines.
• Availability: Flexible schedule including nights, weekends, and holidays.
• Leadership growth opportunities
• Employee discounts on food and beverages