Dynamic Financial Services Rep: Loans, Tax & Growth

WAC-NM World Finance Corporation of New Mexico; Alamogordo (NM); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Growth opportunities

Promote-from-within culture

Performance-based earnings

Comprehensive benefits

401(k) with company match

Paid holidays and vacation

Volunteer time

Work-life balance

Job summary

World Finance is hiring a Financial Services Representative to drive loan sales, manage past-due accounts, prepare tax returns, and assist customers with their financial needs.

This role requires daily outbound calling, in-person meetings, and meeting performance goals across sales, collections, tax services, and branch operations, with performance-based earnings. Competitive compensation includes a $16/hour base with bonus opportunities and benefits.

Qualifications

• Experience in sales, customer service, collections, or account management with measurable results.
• Proven ability to handle high-volume calls and difficult customer conversations.
• Track record of meeting or exceeding goals in a fast-paced environment.

Responsibilities

• Drive and close loan sales by taking applications, explaining terms, and asking for the business.
• Conduct substantial daily outbound customer outreach for collections, application follow-up, tax services, and new business generation.
• Manage delinquent accounts by securing payments and setting payment arrangements.
• Contact approved, pending, and former borrowers to drive loan volume and identify opportunities for additional financial products.
• Prepare individual tax returns and assist customers with tax questions in compliance with policies.

Skills

Sales experience

Customer service

Collections

Account management

High-volume calling

Communication

Problem solving

Organizational skills

Data entry

Education

High school diploma or equivalent

Tools

Basic computer skills

Job description

World Finance is hiring a Financial Services Representative to drive loan sales, manage past-due accounts, prepare tax returns, and assist customers with their financial needs.

This role requires daily outbound calling, in-person meetings, and meeting performance goals across sales, collections, tax services, and branch operations, with performance-based earnings. Competitive compensation includes a $16/hour base with bonus opportunities and benefits.