Dynamic Event Operations Associate (Part-Time)

The Sports Facilities Companies; Bedford Park (IL); On-site; USD 18,000 - 25,000; Part time

Job summary

Wintrust Sports Complex in Bedford Park, IL, is seeking an Operations Team Member to support events, set up/break down, stock equipment, and ensure a safe, enjoyable guest experience. This part-time, non-exempt position offers flexibility for nights, weekends, and holidays.

Reporting to the Assistant General Manager, you will help monitor activities, enforce venue policies, and deliver first-class service to all guests while supporting the operations team and the broader Sports Facilities

Qualifications

• Flexible work schedule (e.g., nights, weekends, holidays and long hours)
• Excellent communication skills, both verbal and written
• Ability to maintain focus in a high-volume, fast-paced environment
• Must have excellent guest service skills
• Ability to multi-task, prioritize, and remain calm and focused in difficult and stressful situations
• Must be respectful and friendly to our athletes, guests, visitors, spectators, leaders and fellow team members
• Commitment to the safety and well-being of others

Responsibilities

• Ensure equipment for events is readily available and safe to use
• Properly set up and breakdown for all events
• Help stock and inventory equipment and supplies
• Be knowledgeable of scoreboard operations and retractable athletic equipment
• Monitor all events in and around the facility
• Maintain and control trash in all areas of the facility including indoor and outdoor
• Consistently communicate issues and relevant updates to your supervisor and team members
• Respond to all incidents, accidents, injuries, and altercations. Complete and file corresponding paperwork as necessary
• Provide courteous and friendly first-in-class service to all guests
• Be knowledgeable about the facility (practices, events, meeting dates/times)
• Know and enforce the venue policies and procedures
• Complete special projects, daily assignments, and other duties as assigned

Job description

Wintrust Sports Complex in Bedford Park, IL, is seeking an Operations Team Member to support events, set up/break down, stock equipment, and ensure a safe, enjoyable guest experience. This part-time, non-exempt position offers flexibility for nights, weekends, and holidays.

Reporting to the Assistant General Manager, you will help monitor activities, enforce venue policies, and deliver first-class service to all guests while supporting the operations team and the broader Sports Facilities