Concessions & Guest Services Associate - Part-Time

The Sports Facilities Advisory & Management; Chicago (IL); On-site; USD 17,000 - 22,000; Part time

Job summary

Wintrust Sports Complex is seeking a friendly Food & Beverage Team Member to assist in concessions, delivering quality service and consistent products to guests at Bedford Park, IL. You will operate the front line, greet guests, and help maintain a clean, organized serving area.

As a part-time, non-exempt team member, you will handle cash transactions, balance Drawer daily, and support event rentals as needed while upholding safety and guest satisfaction standards.

Qualifications

• Must be at least 18 years old.
• Must be able to work weekends.
• Prior experience operating a cash register and balancing a cash drawer.
• Ability to communicate in a positive, friendly manner with patrons.
• One year of customer service experience with general public preferred.

Responsibilities

• Assist customers with outstanding customer service.
• Operate an electronic cash register and credit card machine.
• Perform basic mathematical computations.
• Balance drawer and manage daily income.
• Communicate with the public in a tactful, polite, and friendly manner.
• Clean dining and concession areas and tables; assist in preparing and serving food items; fill condiment containers.
• Take and record temperature of food to ensure proper temperature controls in the transportation of food.
• Assist in unloading, lifting, and carrying food and supplies from trucks and storage areas, and place them in designated areas.
• Alert management immediately for suspicious acts or intoxicated individuals and for cash drawer discrepancies.
• All other duties as assigned by management.

Skills

Cash handling

Customer service

Communication

Cash register

Job description

Wintrust Sports Complex is seeking a friendly Food & Beverage Team Member to assist in concessions, delivering quality service and consistent products to guests at Bedford Park, IL. You will operate the front line, greet guests, and help maintain a clean, organized serving area.

As a part-time, non-exempt team member, you will handle cash transactions, balance Drawer daily, and support event rentals as needed while upholding safety and guest satisfaction standards.