Part-Time Operations Team Member — Events & Guest Service

sportadvisory; Bedford Park (IL); On-site; USD 17,000 - 25,000; Part time

Job summary

Wintrust Sports Complex is seeking an Operations Team Member to support events, maintenance and guest services in Bedford Park, IL. This part-time, non-exempt role focuses on ensuring equipment readiness, safe operations, and a high-quality guest experience.

You will assist with event setup, stock supplies, monitor activities, and uphold venue policies while delivering courteous service to participants and visitors.

Qualifications

• Flexibility to work nights, weekends, holidays, and long hours.
• Excellent verbal and written communication skills.
• Ability to stay focused in a fast-paced environment.
• Strong guest service skills.
• Ability to multi-task, prioritize, and stay calm under pressure.
• Respectful and friendly with athletes, guests, and staff.
• Commitment to safety and well-being of others.

Responsibilities

• Ensure equipment for events is available and safe to use.
• Set up and breakdown for events.
• Stock and inventory equipment and supplies.
• Be knowledgeable of scoreboard operations and retractable athletic equipment.
• Monitor events in and around the facility.
• Maintain and control trash in all areas of the facility.
• Communicate issues and updates to supervisor and team.
• Respond to incidents and file paperwork as necessary.
• Provide courteous and friendly first-in-class service to all guests.
• Be knowledgeable about facility, practices, events and meeting times/dates.
• Know and enforce venue policies and procedures.
• Complete special projects and daily assignments.

Skills

Flexible schedule

Customer service

Communication skills

Multi-tasking

Safety awareness

Team player

Job description

Wintrust Sports Complex is seeking an Operations Team Member to support events, maintenance and guest services in Bedford Park, IL. This part-time, non-exempt role focuses on ensuring equipment readiness, safe operations, and a high-quality guest experience.

You will assist with event setup, stock supplies, monitor activities, and uphold venue policies while delivering courteous service to participants and visitors.