Customer Service Pro: Equipment & Dispatch

U-Haul International, Inc.; Salinas (CA); On-site; USD 19,000 - 28,000; Full time

Benefits offered by this job

Career stability

Opportunities for advancement

Health insurance & Prescription plans

Paid holidays

Life insurance

401(k) Savings Plan

ESOP

Dental & Vision Plans

You Matter EAP

Identity protection

Job summary

U-Haul is hiring a Customer Service Representative to be the face of our service, helping customers with rentals and equipment, and using U-Scan tech to track inventory. The role includes moving and hooking up trucks, inspecting equipment, and educating customers on products.

We offer on-the-job education, a fast-paced team environment, and opportunities for advancement. The position is based at our Monterey, CA area, with hands-on interviews and bonuses outlined in the job posting.

Qualifications

• Valid driver’s license and ability to maintain a good driving record.
• High school diploma or equivalent.

Responsibilities

• Assist customers inside and outside a U-Haul center with U-Haul products and services.
• Use smartphone-based U-Scan technology to manage rentals and inventory.
• Move and hook up U-Haul trucks and trailers.
• Clean and inspect equipment on the lot including checking fluid levels.
• Answer questions and educate customers regarding products and services.
• Prepare rental invoices and accept equipment returned from rental.
• Install hitches and trailer wiring.
• Fill propane (certification offered through U-Haul upon employment).
• Drive a forklift (certification offered through U-Haul upon employment).
• Other duties as assigned.
• Participate in ongoing continuous U-Haul education through U-Haul University.

Skills

People skills

Customer service

Teamwork

Communication

Education

High school diploma

Tools

U-Scan technology

Forklift operation

Job description

U-Haul is hiring a Customer Service Representative to be the face of our service, helping customers with rentals and equipment, and using U-Scan tech to track inventory. The role includes moving and hooking up trucks, inspecting equipment, and educating customers on products.

We offer on-the-job education, a fast-paced team environment, and opportunities for advancement. The position is based at our Monterey, CA area, with hands-on interviews and bonuses outlined in the job posting.