Dynamic Child Support Case Manager

YoungWilliams; McComb (MS); On-site; USD 32,000 - 46,000; Full time

Job summary

YoungWilliams in Mississippi seeks a Child Support Specialist to provide full services at all stages of the child support process. The role involves interviewing customers to determine service needs and identifying next steps in case management, ensuring timelines for establishing or enforcing orders are met.

The position emphasizes locating procedures, information gathering, and preparation of legal/administrative documents for review, with a focus on confidentiality and reliable attendance.

Qualifications

• Requires a High School Diploma or GED.
• Minimum 1 year related work experience preferred; human services/case management experience preferred.

Responsibilities

• Initiates locate procedures such as locating customer addresses, employment, and assets.
• Obtains and processes information necessary for establishing the order.
• Conducts interviews with customers receiving and paying support.
• Accesses system data and resources to obtain relevant case information.
• Prepares cases and documents for review by staff attorney or supervisor.
• Identifies remedies needed for enforcement of support orders.
• Maintains confidentiality and security of case information.
• Regular and timely attendance.
• Other duties as assigned.

Skills

Customer interviews

Case management

Confidentiality

Education

High School Diploma or GED

Tools

Automated systems

Job description

YoungWilliams in Mississippi seeks a Child Support Specialist to provide full services at all stages of the child support process. The role involves interviewing customers to determine service needs and identifying next steps in case management, ensuring timelines for establishing or enforcing orders are met.

The position emphasizes locating procedures, information gathering, and preparation of legal/administrative documents for review, with a focus on confidentiality and reliable attendance.