Child Support Case Manager — Enforcement & Interviews

YOUNGWILLIAMS INC

McComb (MS)

On-site

USD 32,000 - 44,000

Full time

2 days ago

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Job summary

YOUNGWILLIAMS INC in McComb, MS is seeking a Child Support Specialist to provide full services to customers at all stages of the child support process. The role interviews customers to determine service needs and identifies the next steps in case management, ensuring state, federal, and contractual timeframes are met for establishing or enforcing orders.

Responsibilities include initiating locate procedures, obtaining information for orders, conducting interviews, accessing system data,

Qualifications

High School Diploma or GED required.
Minimum 1 year related work experience preferred.
Experience in human services or child support preferred.
Familiarity with an office environment and automated systems desired.

Responsibilities

Initiates locate procedures such as locating customers' address, employment, and assets.
Obtains and processes information necessary for establishing the order.
Conducts interviews with customers receiving and paying support.
Accesses system data including state-specific systems to obtain case information.
Prepares cases and the necessary documents for review by staff attorney or supervisor.
Identifies administrative and legal remedies needed for enforcement of orders.
Maintains confidentiality and security of case information.
Regular and timely attendance.
Other duties as assigned.