Dynamic Cashier & Customer Service Pro — 401k/PTO

Floor & Decor Holdings Inc.; Louisville (KY); On-site; USD 31,000 - 36,000; Full time

Benefits offered by this job

Bonus opportunities

401k with company match

Employee Stock Purchase Plan

Paid vacation and holidays

Insurance plans

Job summary

Floor & Decor Holdings Inc. is seeking a Cashier (Customer Service Associate) to be the first and last friendly contact for customers. You will greet customers, process transactions at the POS, handle returns, and help maintain a welcoming shopping environment. Full-time and part-time roles are available.

The position requires basic math, strong customer service, and the ability to travel to other stores as needed to support operations.

Qualifications

• Must be 18 years or older.
• Knowledge of basic math skills.
• Customer service experience.
• Potential travel to other stores for support.

Responsibilities

• Greet every customer in a helpful and courteous manner.
• Connect with customers, ask about their projects, recommend products and excite customers about their purchase.
• Provide above and beyond customer service and exceed customer expectations.
• Demonstrate and understand compliance with the company’s safety processes.
• Act and work in a manner consistent with the company’s core values.
• Process customers at checkout using the POS system.
• Process customer refunds and exchanges according to established guidelines.
• Open and close registers.
• Follow established cash, check and credit card acceptance procedures.
• Answer the telephone according to the company guidelines.
• Stock, tag and display merchandise as required.
• Create price tags and merchandise signs.

Skills

Friendly

Enthusiastic

Entrepreneur

Hard-working

Honest

Accountable

Job description

Floor & Decor Holdings Inc. is seeking a Cashier (Customer Service Associate) to be the first and last friendly contact for customers. You will greet customers, process transactions at the POS, handle returns, and help maintain a welcoming shopping environment. Full-time and part-time roles are available.

The position requires basic math, strong customer service, and the ability to travel to other stores as needed to support operations.