Customer-Focused Cashier & Service Associate

Floor & Decor Holdings Inc.; California (MO); On-site; USD 25,000 - 29,000; Full time

Benefits offered by this job

401k with company match

Employee stock purchase plan

Paid vacation and holidays

Job summary

Floor & Decor Holdings Inc. is seeking a Cashier (Customer Service Associate) to be the first and final interaction for customers. The role emphasizes greeting customers, processing purchases with our POS system, handling returns, and ensuring exceptional service in a full-time or part-time capacity.

Qualifications include 18+, basic math, and prior customer service experience. Travel to other stores may be required.

Qualifications

• Must be 18 years or older.
• Knowledge of basic math skills.
• Customer service experience.
• Potential travel to other stores for support.

Responsibilities

• Greet every customer in a helpful and courteous manner.
• Connect with customers, ask about their projects, recommend our products and excite customers about their purchase.
• Provide above and beyond customer service and exceed customer expectations.
• Demonstrate and understand compliance of the company’s safety processes.
• Act and work in a manner consistent with the company’s core values.
• Process customers at checkout using the POS system.
• Process customer refunds and exchanges according to guidelines.
• Open and close registers.
• Follow cash, check and credit card procedures.

Skills

Customer service

Math skills

Communication

Tools

POS system

Job description

Floor & Decor Holdings Inc. is seeking a Cashier (Customer Service Associate) to be the first and final interaction for customers. The role emphasizes greeting customers, processing purchases with our POS system, handling returns, and ensuring exceptional service in a full-time or part-time capacity.

Qualifications include 18+, basic math, and prior customer service experience. Travel to other stores may be required.