Dynamic Automotive Service Advisor for Growth

Lafontainebuickgmcannarbor; Ann Arbor (MI); On-site; USD 45,000 - 65,000; Full time

Benefits offered by this job

Competitive compensation

Employee Referral Program

Employee Discounts

Medical Benefits

Dental Benefits

Vision Benefits

Life/AD&D

EAP

Pet Insurance

401(k) Match

Holiday Savings

Paid Time Off

Holiday Pay

Job summary

LaFontaine Automotive Group is seeking an Automotive Service Advisor to schedule service work, discuss repair options with customers, and drive customer satisfaction. The role emphasizes strong communication, problem solving, and teamwork within a community-focused environment.

The company supports growth, offers competitive compensation, and a broad benefits package including medical, dental, vision, and 401(k) matching.

Qualifications

• High school diploma or GED required.
• 2+ years experience preferred.
• Ability to read and comprehend instructions.
• Professional appearance and conduct.
• Strong communication and customer-service skills.

Responsibilities

• Greet customers and determine mechanical problems.
• Provide estimates for labor and parts.
• Maintain CSI and ensure customer satisfaction.
• Follow up on repairs and communicate status to customers.
• Maintain clean work and waiting areas.

Skills

Problem Solving

Repair Order Entry

Computer Proficiency

Communication Skills

Customer Focus

Objection Handling

Positive Attitude

Team Player

Attention to Detail

Education

High School Diploma or GED

2+ Years Experience

Prior Experience Preferred

Read & Comprehend Instructions

Professional Appearance

Job description

LaFontaine Automotive Group is seeking an Automotive Service Advisor to schedule service work, discuss repair options with customers, and drive customer satisfaction. The role emphasizes strong communication, problem solving, and teamwork within a community-focused environment.

The company supports growth, offers competitive compensation, and a broad benefits package including medical, dental, vision, and 401(k) matching.