Dynamic Automotive Service Advisor | Customer-First, Growth Path

Baker Auto Group; Hudsonville (MI); On-site; USD 42,000 - 66,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Life insurance

Vision insurance

401(k)

Paid Time-Off

Employee discount program

Job summary

Baker Buick GMC Hudsonville is seeking a high-energy Automotive Service Advisor to join our Baker Auto Group team. You will be the primary contact for customers from greeting through delivery, learning product details to assist customers, and presenting appropriate automotive services.

We offer a chance to work with a high-performing Buick GMC team, trained on the rest if you have prior service-advisor experience, with a focus on customer satisfaction and efficiency in the shop flow.

Qualifications

• Experience in a Dealership service department or automotive repair shop.
• Current valid driver's license and insurability rating.
• High School Diploma or equivalent; College experience is a plus.

Responsibilities

• Be the primary customer contact from initial greeting to delivery of the serviced vehicle.
• Learn your product to be a credible resource for customers.
• Assess customer needs and present the appropriate services.

Skills

Dealership experience

CDK system experience

Driver's license

Education

High School Diploma or equivalent

College experience

Tools

CDK dealer management system

Job description

Baker Buick GMC Hudsonville is seeking a high-energy Automotive Service Advisor to join our Baker Auto Group team. You will be the primary contact for customers from greeting through delivery, learning product details to assist customers, and presenting appropriate automotive services.

We offer a chance to work with a high-performing Buick GMC team, trained on the rest if you have prior service-advisor experience, with a focus on customer satisfaction and efficiency in the shop flow.