Automotive Service Advisor - Customer Care & Growth

Crain Buick GMC of Springdale; Jacksonville (AR); On-site; USD 42,000 - 56,000; Full time

Benefits offered by this job

Competitive salary with incentives

Professional development opportunities

Supportive, collaborative work culture

Job summary

Crain Buick GMC of Springdale is seeking a customer-focused Service Advisor to join our team. You will interact with customers to understand service needs, provide expert maintenance advice, and schedule appointments to ensure smooth operations.

The role requires strong communication, teamwork with technicians, and a proactive approach to follow up on completed services. A fast-paced environment with competitive incentives awaits the right candidate.

Qualifications

• Previous experience in automotive service advising is preferred.
• Excellent communication and interpersonal skills.
• Strong problem-solving abilities.
• Ability to work in a fast-paced environment.

Responsibilities

• Interact with customers to understand their service needs.
• Provide expert advice on vehicle maintenance and repair options.
• Schedule service appointments and manage customer inquiries.
• Collaborate with technicians to ensure timely and efficient service delivery.
• Maintain accurate records and follow up with customers on completed services.

Skills

Customer service

Communication

Interpersonal skills

Problem solving

Job description

Crain Buick GMC of Springdale is seeking a customer-focused Service Advisor to join our team. You will interact with customers to understand service needs, provide expert maintenance advice, and schedule appointments to ensure smooth operations.

The role requires strong communication, teamwork with technicians, and a proactive approach to follow up on completed services. A fast-paced environment with competitive incentives awaits the right candidate.