Dynamic Assistant Store Manager | Guest Experience Leader

Turkey Hill; United States; On-site; USD 40,000 - 52,000; Full time

Job summary

Turkey Hill is seeking an Assistant Manager to support the Store Manager and lead a high-energy team in delivering outstanding guest experiences. You will coach team members, train staff, and help maintain a clean, safe, and well-stocked store environment.

The role requires 1 year of retail or food experience, a high school diploma or GED, and a willingness to work nights, weekends, and holidays. ServSafe certification is a plus.

Qualifications

• Minimum Education: High School or GED.
• Minimum Experience: 1 year retail or food experience; must complete Assistant Manager Training.
• Preferred Experience: 1–2 years in retail, guest service or restaurant leadership.
• Preferred Licenses: ServSafe / Food Safety certification a plus.
• Soft Skills: High energy and strong guest interaction.

Responsibilities

• Lead store team in delivering exceptional guest service.
• Coach staff to greet guests warmly and uphold standards.
• Partner with Store Manager to train, schedule, coach and develop the team.
• Assist with appearance and cleanliness of store, coffee station, and restrooms.
• Support quality control, merchandising, safety programs and food service guidelines.
• Monitor inventory and stock to maintain 100% in-stock and drive sales.
• Perform other duties as assigned by Store Manager or acting supervisor.

Skills

Guest service

Coaching

Team oriented

Computer skills

Education

High School or GED

Tools

ServSafe

Job description

Turkey Hill is seeking an Assistant Manager to support the Store Manager and lead a high-energy team in delivering outstanding guest experiences. You will coach team members, train staff, and help maintain a clean, safe, and well-stocked store environment.

The role requires 1 year of retail or food experience, a high school diploma or GED, and a willingness to work nights, weekends, and holidays. ServSafe certification is a plus.