Dynamic Administrative Assistant: Billing & Customer Support

Keystone Cooperative; West Point (IN); On-site; USD 19,000 - 28,000; Full time

Job summary

Keystone Cooperative in Indiana is seeking a detail‑oriented administrative assistant to support branch operations. You will handle customer service, accounts receivable, and contract verification with urgency, while performing standard clerical tasks such as answering phones and filing.

The role requires strong communication, proficiency in Microsoft Office, and the ability to multitask within tight deadlines. You will balance the cash drawer daily and assist with special projects as needed.

Qualifications

• High school diploma or equivalent with 1–2 years related experience.
• Proficient with Microsoft Office Suite.
• Excellent verbal and written communication.
• Detail oriented with strong organizational skills.
• Ability to multitask and work within tight deadlines.
• Team player who can work with minimal supervision.
• Strong analytical skills and accurate price calculations.

Responsibilities

• Provide customer service for the branch and assist with administrative tasks.
• Assist with accounts receivable and contract verification, filing, and timely responses to customers.
• Answer calls, direct inquiries, and balance cash drawer daily.
• Process payments, orders, and requests accurately.
• File paperwork, process electronic files, and compile finalized documents.
• Distribute daily mail and handle branch courier deliveries.
• Support with special projects as needed and perform other duties.

Job description

Keystone Cooperative in Indiana is seeking a detail‑oriented administrative assistant to support branch operations. You will handle customer service, accounts receivable, and contract verification with urgency, while performing standard clerical tasks such as answering phones and filing.

The role requires strong communication, proficiency in Microsoft Office, and the ability to multitask within tight deadlines. You will balance the cash drawer daily and assist with special projects as needed.