Administrative Assistant: Billing & Customer Support

Keystone Cooperative, Inc.; Indiana, Northern (PA, KY); Hybrid; USD 32,000 - 42,000; Full time

Benefits offered by this job

Health insurance

401(k) with company match

Paid time off

Tuition assistance

Job summary

Keystone Cooperative, Inc. in Mentone, IN is seeking an Administrative Assistant to provide customer service and administrative support for the branch.

The role includes handling accounts receivable, verifying and filing contracts, and responding to customer inquiries with urgency. Responsibilities include answering phone calls, processing payments and orders, reconciling paperwork, and performing general clerical duties.

Qualifications

• High school diploma required; 1–2 years related experience preferred.
• Strong verbal and written communication skills are essential.
• Proficiency with Microsoft Office Suite and basic clerical duties required.

Responsibilities

• Handle a high volume of inbound calls in a courteous, professional manner.
• Assist accounts receivable tasks and contract processing with accuracy.
• Process payments, orders, and requests; balance cash drawer daily.
• File, file electronically, and maintain organized paper and digital records.
• Prepare reports and compile documentation for filing and auditing.
• Support branch operations with general clerical duties as needed.

Skills

Verbal communication

Written communication

Organizational skills

Multitasking

Attention to detail

Teamwork

Education

High school diploma

Tools

Microsoft Office

Job description

Keystone Cooperative, Inc. in Mentone, IN is seeking an Administrative Assistant to provide customer service and administrative support for the branch.

The role includes handling accounts receivable, verifying and filing contracts, and responding to customer inquiries with urgency. Responsibilities include answering phone calls, processing payments and orders, reconciling paperwork, and performing general clerical duties.