DXE Retail Technical Sales Rep

Summit Racing Equipment; Tallmadge (OH); On-site; USD 26,000 - 34,000; Full time

Benefits offered by this job

Medical insurance

Profit sharing

401(k) with company match

Health club reimbursement

Tuition reimbursement

Flexible spending account

Health savings account

Life insurance policy—company‑paid

PTO

Employee discounts

Paid holidays

Jury duty pay

Bereavement leave

Employee assistance program

Job summary

Summit Racing Equipment in Tallmadge, OH, is seeking a customer-facing sales associate to greet customers, assist with product selection, and explain offerings. The role emphasizes strong product knowledge, effective communication, and the ability to upsell related items.

Ideal candidates will have a high school diploma or GED and an active amateur radio license; a general or higher class license is preferred.

Qualifications

• High school diploma or GED required.
• Amateur radio license required.
• General or higher class license preferred.

Responsibilities

• Greet customers and assist with product selection.
• Explain product offerings and demonstrate use.
• Process orders and provide delivery information when items are not in stock.
• Maintain store displays and restock merchandise to promote sales.
• Record customer details and follow up on orders and inquiries.
• Provide basic troubleshooting for company products.

Skills

Customer service

Sales

Product knowledge

Communication

Troubleshooting

Education

High school diploma or GED

Tools

POS system

Job description

Responsibilities

• Greets customers when they enter the store
• Assists and sells to prospective customers and explains the type of products offered
• Estimates quantity of merchandise needed
• Demonstrates use of merchandise when possible
• Researches products available for purchase based upon the customers' needs
• Assists customers with proper selection of items
• Suggests additional products to customer where appropriate
• Secures orders and keys data into computer and informs customer of delivery date when item is not in stock
• Evaluates returns brought into the retail facility to ensure they meet return criteria
• Maintains a clean work area at all times, including cleaning shelves, counters, and displays
• Arranges store displays and restocks product when necessary, including assisting with setting up advertising displays or arranging merchandise on counters or display cases to promote sales
• Quotes prices and tries to persuade customer to buy
• Performs follow‑up on special orders, drop ships, pricing, etc.
• Interacts and communicates with other departments, team leaders, and supervisors
• Records names, addresses, purchases, and reactions of prospects solicited
• Receives call and email messages from prospective customers and explains type of products offered
• Provides basic troubleshooting as applicable to company products
• Thanks customers for their business

Education and Experience

High school diploma or general education degree (GED). Amateur radio license required. The qualified candidate should possess a strong amateur radio background and be active on the air.

Certificates, Licenses, Registrations

Amateur radio license required. General or higher class (preferred).

Equal Employment Opportunity Statement

Summit Racing Equipment and its entities provide equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

Benefits

• Paid weekly comprehensive medical, dental, vision, and Rx insurance
• Profit sharing
• 401(k) with company match
• Health club reimbursement
• Tuition reimbursement
• Flexible spending account
• Health savings account
• Voluntary optional insurance policies available
• Life insurance policy—company‑paid
• Short‑term disability—company‑paid
• Paid time off (PTO)
• Employee discounts
• Paid holidays
• Jury duty pay
• Paid bereavement leave
• Employee assistance program