Retail Customer Service Representative

Summit Racing Equipment; Arlington (TX); On-site; USD 17,000 - 24,000; Full time

Benefits offered by this job

Paid time off

Medical, Dental, Vision, and Rx

Employee Discount

401(k) with company match

Health Club reimbursement

Tuition reimbursement

Job summary

Summit Racing Equipment – The World’s Speed Shop® is hiring an in-store Retail Customer Service Representative. Starting pay is $15.00 an hour with opportunities for performance-based compensation and a generous employee discount.

The role requires basic car parts knowledge, 6+ months of customer service or cashier experience, and flexibility to work evenings and weekends. Responsibilities include assisting customers, processing purchases, handling returns, stocking merchandise, and setting up

Qualifications

• Must be at least 18 years of age with a high school diploma or GED.
• 6+ months of customer service or cashier experience in a retail environment preferred.
• Basic car parts knowledge and/or a passion for cars.

Responsibilities

• Assist customers in person by answering questions and supporting product returns or exchanges.
• Process purchases via cash or credit card.
• Obtain merchandise requested by customers and place merchandise in a bag or box; assist in carrying larger items to the vehicle.
• Process returns and complete warranty paperwork when a return specialist is not available.
• Stock shelves and counters with merchandise and set up displays to promote sales.
• Assist in inspecting product and merchandising in the Outlet Center.

Education

High School Diploma or GED

Job description

If you enjoy talking about cars and car parts, then drive on in and join Summit Racing Equipment – The World’s Speed Shop®!

We are currently hiring an in-store Retail Customer Service Representative and seeking energetic and personable individuals.

Starting pay is $15.00 an hour with opportunities for performance-based compensation and an amazing employee discount!

Qualifications:

• Some previous Retail experience
• Cashier experience in retail store setting
• Basic car parts knowledge and/or a passion for cars
• Ability to work some evenings (up to 8:30pm) and at least 2 weekend days: Friday and/or Saturday and/or Sunday.

* Candidates with STRONG, PROVEN AUTOMOTIVE PARTS KNOWLEDGE may qualify for an elevated position at a higher starting pay rate.

Our store is open 7 days/week and work shifts will vary. A successful applicant must be able to work full time and have a flexible schedule.

Responsibilities include the following. Other duties may be assigned.

• Assist customers in person by answering questions and supporting product returns or exchanges.
• Process purchases via cash or credit card.
• Obtain merchandise requested by customers and place merchandise in a bag or box. Assist customers in carrying out larger items to their vehicle.
• Process returns and completes paperwork for warranty returns when a return specialist is not available.
• Stocks shelves and counters with merchandise.
• Assist in setting up advertising displays or arranging merchandise on counters to promote sales.
• Assist in inspecting product and merchandising in the Outlet Center.

Requirements

• Must be at least 18 years of age with a high school diploma or general education degree (GED)
• Intermediate level of computer knowledge.
• 6+ months of customer service or cashier experience and/or training in a retail environment preferred.
• Ability to lift up 70 lbs and stand or walk the entirety of shift (min 8 hours/day).
• Applicants must pass a background check and drug screen.

Here at Summit Racing, we offer great benefits for our employees including, but not limited to…

• Paid time off
• Comprehensive Medical, Dental, Vision, and Rx Insurance
• Generous Employee Discount
• 401(k) with company match
• Health Club reimbursement
• Tuition reimbursement

This position is a great starting point for anyone looking for a rewarding career in Retail. Join Summit Racing Equipment – The World’s Speed Shop®!

The Team Member Experience:We work together to take care of our customers, our communities, and each other. When you join the team, you’ll enjoy a positive, productive atmosphere where people truly believe in what they are doing. If you’re passionate about providing the best experience possible to our customers and to your fellow team members, you’re in the right place.

If you are an individual with a disability and need assistance interacting with our career site, please contact us by calling [phone] option 2 for Human Resources.

Summit Racing Equipment and its entities provide equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.