Dutch Support Agent - Remote (Hospitality Tech)

Jobgether; United States; Remote; USD 32,000 - 52,000; Full time

Job summary

Jobgether is recruiting for a fully remote Customer Support Associate based in Latin America. The role requires native Dutch and strong English, with 0–1 year in customer support or hospitality roles. You will help hotel clients navigate the platform, answer inquiries via multiple channels, and maintain accurate records in HubSpot.

Weekend availability may be required. This is a full-time, remote position with CET evening hours.

Qualifications

• Native or fluent Dutch and advanced English proficiency.
• 0–1 year in customer support or related role.
• Experience in hotel front desk or F&B is welcome.

Responsibilities

• Respond to inquiries via phone, WhatsApp, live chat, and email.
• Guide customers through platform features and workflows.
• Resolve Tier 1 non-technical questions efficiently.
• Escalate complex issues to Customer Success or Tech teams.
• Maintain customer data in HubSpot.
• Contribute to knowledge base for quality and consistency.
• Collaborate with Customer Success for a positive experience.
• Work shifts 16:00–00:00 CET; occasional weekend support.

Skills

Dutch

English

Customer support

Hospitality

Communication

Job description

Jobgether is recruiting for a fully remote Customer Support Associate based in Latin America. The role requires native Dutch and strong English, with 0–1 year in customer support or hospitality roles. You will help hotel clients navigate the platform, answer inquiries via multiple channels, and maintain accurate records in HubSpot.

Weekend availability may be required. This is a full-time, remote position with CET evening hours.