Customer Support Agent – Dutch Speaker (Fully Remote)

Jobgether; United States; Remote; USD 38.000 - 52.000; Vollzeit

Zusammenfassung

Jobgether is seeking a Dutch-speaking Customer Support Agent to join our remote hospitality-tech team. You will help hotels and guests by handling inquiries via phone, chat, email, and WhatsApp, guiding users through platform features and resolving Tier 1 issues.

Based in Latin America, you will collaborate with the customer success team to maintain smooth operations and ensure guest satisfaction while working on a flexible schedule.

Qualifikationen

• Native Dutch and advanced English proficiency.
• 0–1 years in customer support or hospitality.
• Available for scheduled shifts (16:00–00:00 CET).

Aufgaben

• Handle inquiries via phone, WhatsApp, chat, and email.
• Guide users on platform features and resolve Tier 1 issues.
• Maintain HubSpot records and collaborate with the team.

Kenntnisse

Dutch

Customer support

English

Tools

HubSpot

Jobbeschreibung

• Dutch-speaking Customer Support Agent for a hospitality tech company.
• Fully remote role based in Latin America.

Responsibilities:

• Handle inquiries via phone, WhatsApp, chat, and email.
• Guide users on platform features and resolve Tier 1 issues.
• Maintain HubSpot records and collaborate with the team.

Requirements:

• Native Dutch and advanced English.
• 0-1 years in customer support or hospitality.
• Available for scheduled shifts (16:00–00:00 CET).

Jobgether

They are an international hospitality technology company helping hotels simplify daily operations and improve the guest experience. The culture is collaborative and supportive, with an experienced Customer Success team and opportunities to grow.