Remote Dutch-Speaking Technical Support Agent

Employers from Greece; United States; Remote; USD 23,000 - 35,000; Full time

Benefits offered by this job

13th & 14th salaries

Monthly performance bonus

Fully paid professional training

Health insurance

Work from home in Greece

Career growth pathway

Job summary

Mercier Consultancy Group is hiring a Dutch-speaking Technical Customer Service Agent in Greece. This remote role combines technical problem solving with high-quality customer support, requiring proficiency in Dutch and experience in a tech-support setting.

Your duties include handling tickets, collaborating with teams, and maintaining strong customer satisfaction. The position offers a competitive monthly salary, performance bonus, Paid training, and health insurance.

Qualifications

• Dutch language fluency required.
• Experience in a technical support or customer-facing role in Customer Support Services.

Responsibilities

• Provide high-quality technical assistance to Dutch-speaking customers via phone, email, and live chat.
• Troubleshoot and resolve complex technical issues.
• Maintain accurate customer records and update support tickets in the CRM.
• Collaborate with cross-functional teams to resolve recurring inquiries.
• Meet individual and team performance metrics and maintain high satisfaction levels.
• Stay up-to-date on product knowledge and features.

Skills

Dutch fluency

Technical support

Remote work readiness

Communication skills

Problem solving

Job description

Mercier Consultancy Group is hiring a Dutch-speaking Technical Customer Service Agent in Greece. This remote role combines technical problem solving with high-quality customer support, requiring proficiency in Dutch and experience in a tech-support setting.

Your duties include handling tickets, collaborating with teams, and maintaining strong customer satisfaction. The position offers a competitive monthly salary, performance bonus, Paid training, and health insurance.