Dutch Customer Support Pro - Remote & Growth Ready

City Job Offers; United States; Remote; USD 32,000 - 52,000; Full time

Benefits offered by this job

Remote work

Full-time

Bonuses

Growth opportunities

Relocation package

Health insurance

Language courses

Team activities

Flight tickets

Job summary

City Job Offers is hiring a Dutch-speaking customer service representative for a multinational webshop. You will assist customers across channels, handle inquiries about products, deliveries, returns, and refunds, and ensure a high-quality shopping experience.

The role offers remote work, full-time employment, and competitive bonuses. Fluent Dutch and English are required, and an international mindset will help you thrive in our multicultural team.

Qualifications

• Native Dutch speaker with fluent English (spoken and written).
• Experience in customer service and handling inquiries.
• Strong communication and interpersonal skills.
• Experience in a contact center is a plus.

Responsibilities

• Identify and resolve customers' needs across channels.
• Handle product and order queries, deliveries, returns, and refunds.
• Interact with customers via voice, email, and social media.
• Assist with orders and provide product availability information.

Skills

Dutch language

English fluency

Customer service

Communication skills

International mindset

Contact center experience

Job description

City Job Offers is hiring a Dutch-speaking customer service representative for a multinational webshop. You will assist customers across channels, handle inquiries about products, deliveries, returns, and refunds, and ensure a high-quality shopping experience.

The role offers remote work, full-time employment, and competitive bonuses. Fluent Dutch and English are required, and an international mindset will help you thrive in our multicultural team.