Dutch-Speaking Partner Support & Success Specialist

Employers from Greece; United States; Hybrid; USD 30,000 - 45,000; Full time

Benefits offered by this job

Competitive monthly salary

Monthly performance bonus

Fully paid training

Relocation package

Health insurance

Private health insurance

2 extra salaries per year

Job summary

Patrique Mercier Recruitment FR is seeking a Dutch-speaking Partner Support Consultant to assist Dutch-speaking partners in Greece. The role focuses on delivering high-quality customer support, guiding partners on product features, and ensuring satisfaction.

You will communicate in Dutch and English, handle inquiries, document interactions, and collaborate with internal teams to resolve issues. A competitive salary, relocation support, and comprehensive benefits are offered.

Qualifications

• Fluency in Dutch and English (written and spoken).
• Experience in partner support or customer service preferred.
• Strong problem-solving skills and IT familiarity.
• Excellent communication and interpersonal abilities.
• Commitment to customer satisfaction and relationship building.
• Familiarity with CRM systems and support tools.
• Able to thrive in a collaborative, fast-paced environment.

Responsibilities

• Deliver high-quality support to Dutch-speaking partners via phone, email, and chat.
• Address partner inquiries and resolve service issues.
• Guide partners on product features and maximize service use.
• Document partner interactions, inquiries, and resolutions in CRM.
• Collaborate with internal teams to escalate complex issues and develop solutions.
• Engage in proactive follow-ups to ensure concerns are addressed.
• Stay updated on products, trends, and partner feedback to improve support.

Skills

Dutch fluency

English fluency

Partner support experience

CRM proficiency

Communication skills

Tools

CRM software

Job description

Patrique Mercier Recruitment FR is seeking a Dutch-speaking Partner Support Consultant to assist Dutch-speaking partners in Greece. The role focuses on delivering high-quality customer support, guiding partners on product features, and ensuring satisfaction.

You will communicate in Dutch and English, handle inquiries, document interactions, and collaborate with internal teams to resolve issues. A competitive salary, relocation support, and comprehensive benefits are offered.