Dutch-Speaking Insurance Support Specialist — Greece

Employers from Greece

United States

Remote

USD 29,000 - 43,000

Full time

6 days ago
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Benefits offered by this job

Competitive salary
13th & 14th salary
Fully paid training
Health insurance
Relocation package to Greece
Monthly performance bonus
Career development opportunities

Job summary

Mercier Consultancy Group is seeking Dutch-speaking customer experts for SquareTrade in Greece. This on-site role in Athens offers a unique opportunity to advance your career in the international insurance sector while joining a premier European recruitment and BPO firm.

You will provide high-level policyholder support, manage claims documentation to regulatory standards, explain coverage clearly, resolve issues to boost customer satisfaction, and collaborate with cross-functional teams to

Qualifications

  • Native or fluent Dutch (spoken and written).
  • Excellent communication and problem-solving skills.
  • Strong desire to build a career in the insurance industry.
  • On-site international corporate environment.

Responsibilities

  • Provide high-level support for insurance policyholders, addressing inquiries with precision and professionalism.
  • Manage insurance claim documentation and ensure regulatory standards are met within the SquareTrade framework.
  • Explain complex insurance coverage details to customers in a clear, accessible manner.
  • Maintain high levels of customer satisfaction by resolving insurance-related issues efficiently.
  • Collaborate with cross-functional teams to improve service delivery and insurance product knowledge.
  • Stay updated on the latest industry trends and developments within the global insurance market.
  • Process claims accurately, ensuring compliance with both company protocols and regional insurance laws.

Skills

Dutch language
Communication skills
Problem-solving
Customer service
Insurance career
On-site work

Job description

Mercier Consultancy Group is seeking Dutch-speaking customer experts for SquareTrade in Greece. This on-site role in Athens offers a unique opportunity to advance your career in the international insurance sector while joining a premier European recruitment and BPO firm.

You will provide high-level policyholder support, manage claims documentation to regulatory standards, explain coverage clearly, resolve issues to boost customer satisfaction, and collaborate with cross-functional teams to

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