French Speaking Customer experts for SquareTrade - Work In Athens, Greece

Mercier Consultancy Group; United States; Remote; USD 22,000 - 35,000; Full time

Benefits offered by this job

Competitive salary

13th/14th salary

Fully paid training

Health insurance

Relocation package

Monthly performance bonus

Relocation support & events

Job summary

Mercier Consultancy Group seeks French-speaking customer experts to support SquareTrade in Greece, joining a growing team in the insurance sector. The role emphasizes servicing clients via phone, email, and chat, with a focus on accuracy, empathy, and compliance.

Ideal candidates are fluent in French and English, hold a valid EU passport, and bring experience in customer service or insurance. A comprehensive training program and relocation support are offered to help you settle in Greece.

Qualifications

• Native or fluent French (spoken and written).
• Valid EU passport (mandatory).
• Professional proficiency in English for training and internal communication.
• Previous experience in insurance or customer service is an asset.
• Excellent communication skills and a passion for problem-solving in an insurance-focused environment.

Responsibilities

• Provide expert support to SquareTrade clients regarding policy coverage and protection plans.
• Manage high-volume inquiries via phone, email, and chat with a focus on high-quality service.
• Assist policyholders with claim initiation, status updates, and required documentation.
• Resolve complex insurance-related concerns with empathy, accuracy and efficiency.
• Educate customers on benefits of insurance coverage to ensure satisfaction and loyalty.
• Maintain detailed records in the CRM while adhering to data privacy and insurance regulations.

Skills

French language

English proficiency

Customer service

Problem solving

Job description

French Speaking Customer experts for SquareTrade

About Mercier Consultancy Group

Mercier Consultancy Group is a premier international recruitment firm, specializing in connecting top-tier talent with industry-leading global brands. We are dedicated to delivering excellence in workforce solutions, ensuring our candidates find prestigious opportunities like these French-speaking jobs in Greece.

Job Overview

We are seeking dedicated French Speaking Customer experts for SquareTrade position in Greece to join our partner’s growing team within the insurance sector. This role offers the perfect blend of professional development and an unparalleled Mediterranean lifestyle, making it one of the most attractive jobs in Greece for bilingual professionals.

Key Responsibilities

• Provide expert support to SquareTrade clients regarding insurance policy coverage and protection plans.
• Manage high-volume inquiries via phone, email, and chat with a focus on delivering high-quality customer service within the insurance industry.
• Assist policyholders with claim initiation, status updates, and documentation requirements.
• Resolve complex insurance-related concerns with empathy, technical accuracy, and professional efficiency.
• Educate customers on the benefits of insurance coverage to ensure satisfaction and long-term loyalty.
• Maintain detailed records of interactions within the CRM system, adhering to data privacy and insurance compliance standards.
• Native or fluent French (spoken and written).
• Valid EU passport (mandatory).
• Professional proficiency in English for training and internal communication.
• Previous experience in the insurance or customer service industry is considered a significant asset.
• Excellent communication skills and a passion for problem-solving within an insurance-focused environment.

What We Offer

• Competitive Monthly Salary.
• 2 Extra Salaries Per Year (13th and 14th salary).
• Fully Paid Training programs to become a professional in the insurance sector.
• Health Insurance coverage.
• Fully Paid Relocation Package (flight, transfer, hotel).
• Monthly Performance Bonus.
• Relocation support and networking events to help you settle into life in Greece.

Life in Greece

Living and working in Greece offers a vibrant lifestyle, characterized by year-round sunshine, rich historical heritage, and a world-renowned culture. Choosing one of our French-speaking jobs in Greece means you will enjoy the best of both worlds: a career with a global industry leader and the opportunity to immerse yourself in the warm hospitality that Greece is famous for.

Beyond the professional benefits, the quality of life in Greece is truly exceptional. From iconic Mediterranean cuisine to endless opportunities for weekend island excursions, your relocation to Greece will be a transformative experience. Let Mercier Consultancy Group facilitate your move, allowing you to thrive in the heart of Athens, where ancient history meets modern, professional growth.