French Speaking Customer experts for SquareTrade - Work In Athens, Greece

Employers from Greece; United States; À distance; USD 25 000 - 38 000; Plein temps

Avantages offerts par ce poste

Competitive salary

13th and 14th salaries

Training programs

Health insurance

Relocation package

Monthly bonus

Networking events

Résumé du poste

Mercier Consultancy Group is seeking enthusiastic French-speaking customer experts to join our partner in Greece, within the insurance sector. You will handle high-volume inquiries via phone, email, and chat, delivering professional service and accurate information.

This role offers competitive pay, relocation support, and fully paid training to become a trusted insurance professional, with opportunities to grow within a global recruitment network.

Qualifications

• Native or fluent French (spoken and written).
• EU passport (mandatory).
• Proficiency in English for training and internal communication.
• Previous experience in insurance or customer service is a plus.
• Excellent communication skills and a problem-solving mindset in an insurance-focused environment.

Responsabilités

• Provide expert support to SquareTrade clients regarding insurance policy coverage and protection plans.
• Manage high-volume inquiries via phone, email, and chat with a focus on delivering high-quality customer service within the insurance industry.
• Assist policyholders with claim initiation, status updates, and documentation requirements.
• Resolve insurance-related concerns with empathy, technical accuracy, and professional efficiency.
• Educate customers on benefits of insurance coverage to ensure satisfaction and loyalty.
• Maintain detailed records of interactions within the CRM system, adhering to data privacy and insurance compliance standards.

Connaissances

French language

Customer service

Communication skills

Description du poste

at Mercier Consultancy Group

About Mercier Consultancy Group

Mercier Consultancy Group is a premier international recruitment firm, specializing in connecting top-tier talent with industry-leading global brands. We are dedicated to delivering excellence in workforce solutions, ensuring our candidates find prestigious opportunities like these French-speaking jobs in Greece.

Job Overview

We are seeking dedicated French Speaking Customer experts for SquareTrade position in Greece to join our partner's growing team within the insurance sector. This role offers the perfect blend of professional development and an unparalleled Mediterranean lifestyle, making it one of the most attractive jobs in Greece for bilingual professionals.

Key Responsibilities

• Provide expert support to SquareTrade clients regarding insurance policy coverage and protection plans.
• Manage high-volume inquiries via phone, email, and chat with a focus on delivering high-quality customer service within the insurance industry.
• Assist policyholders with claim initiation, status updates, and documentation requirements.
• Resolve complex insurance-related concerns with empathy, technical accuracy, and professional efficiency.
• Educate customers on the benefits of insurance coverage to ensure satisfaction and long-term loyalty.
• Maintain detailed records of interactions within the CRM system, adhering to data privacy and insurance compliance standards.

Requirements

• Native or fluent French (spoken and written).
• Valid EU passport (mandatory).
• Professional proficiency in English for training and internal communication.
• Previous experience in the insurance or customer service industry is considered a significant asset.
• Excellent communication skills and a passion for problem-solving within an insurance-focused environment.

Benefits

What We Offer

• Competitive Monthly Salary.
• 2 Extra Salaries Per Year (13th and 14th salary).
• Fully Paid Training programs to become a professional in the insurance sector.
• Health Insurance coverage.
• Fully Paid Relocation Package (flight, transfer, hotel).
• Monthly Performance Bonus.
• Relocation support and networking events to help you settle into life in Greece.

Life in Greece

Living and working in Greece offers a vibrant lifestyle, characterized by year-round sunshine, rich historical heritage, and a world-renowned culture. Choosing one of our French-speaking jobs in Greece means you will enjoy the best of both worlds: a career with a global industry leader and the opportunity to immerse yourself in the warm hospitality that Greece is famous for.

Beyond the professional benefits, the quality of life in Greece is truly exceptional. From iconic Mediterranean cuisine to endless opportunities for weekend island excursions, your relocation to Greece will be a transformative experience. Let Mercier Consultancy Group facilitate your move, allowing you to thrive in the heart of Athens, where ancient history meets modern, professional growth.