German-Speaking Insurance Support Specialist in Greece

Mercier Consultancy Group

United States

Remote

USD 44,000 - 65,000

Full time

14 days+

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Benefits offered by this job

2 Extra salaries per year (13th and 14
Relocation package
Health insurance and wellness benefits
Training on insurance systems
Career progression opportunities

Job summary

Mercier Consultancy Group is seeking German-speaking customer experts for Square Trade in Greece to deliver professional support for insurance protection plans. You will handle policy inquiries, claims, and documentation, maintain records, and collaborate with internal teams.

This role offers a competitive monthly salary, a generous relocation package, and ongoing training in insurance systems. Fluent English and German required; EU passport or right to work in the EU preferred; Greece lifestyle

Qualifications

  • German language fluency (spoken and written) is mandatory.
  • Foundational understanding of insurance products and claims.
  • Experience in customer service within financial services preferred.

Responsibilities

  • Provide professional customer support for insurance protection plans.
  • Handle inquiries regarding policy coverage, claims and documentation with accuracy.
  • Maintain precise records of customer interactions in our databases.
  • Collaborate with internal teams to ensure efficient claims processing.
  • Stay updated on regulatory changes and product offerings.

Skills

German language
Customer service
Insurance knowledge
Communication
Problem solving

Job description

Mercier Consultancy Group is seeking German-speaking customer experts for Square Trade in Greece to deliver professional support for insurance protection plans. You will handle policy inquiries, claims, and documentation, maintain records, and collaborate with internal teams.

This role offers a competitive monthly salary, a generous relocation package, and ongoing training in insurance systems. Fluent English and German required; EU passport or right to work in the EU preferred; Greece lifestyle

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