Dutch-Speaking Customer Service Specialist (Manufacturing)

Employers from Greece; United States; À distance; USD 52 000 - 66 000; Plein temps

Avantages offerts par ce poste

Private Health Insurance

Training & Development

Performance Bonus

2 extra salaries per year

Fully Paid Relocation Package

Free Greek Lessons

Résumé du poste

Patrique Mercier Recruitment By Nellie is seeking a Dutch-speaking Customer Service Representative in the manufacturing sector. You will handle inquiries via phone, email, and chat, assist with orders and specifications, and work with production and logistics to ensure smooth fulfillment.

Fluent Dutch and English are required, with strong communication skills and a proactive, team-oriented approach. The role offers a comprehensive benefits package including private health insurance, training and

Qualifications

• Fluency in Dutch and English, both written and spoken.
• Previous experience in customer service, preferably within manufacturing or industrial sector.
• Strong communication and interpersonal skills.
• Ability to resolve issues promptly and effectively.

Responsabilités

• Deliver excellent customer service to Dutch-speaking clients via phone, email, and chat, addressing inquiries related to manufacturing products and services.
• Assist customers with order processing, product specifications, and delivery schedules.
• Handle customer complaints efficiently, ensuring timely resolutions that uphold customer satisfaction.
• Maintain detailed knowledge of company products, services, and industry trends to provide accurate information to clients.
• Collaborate with production and logistics teams to facilitate smooth order fulfillment and resolve any operational issues.
• Document all customer interactions accurately to support service improvement initiatives.
• Build strong relationships with clients, encouraging trust and loyalty to the company's brand.

Connaissances

Dutch language

English language

Customer service

Outils

MS Office

CRM software

Description du poste

Patrique Mercier Recruitment By Nellie is seeking a Dutch-speaking Customer Service Representative in the manufacturing sector. You will handle inquiries via phone, email, and chat, assist with orders and specifications, and work with production and logistics to ensure smooth fulfillment.

Fluent Dutch and English are required, with strong communication skills and a proactive, team-oriented approach. The role offers a comprehensive benefits package including private health insurance, training and