Dutch-Speaking Banking Support Specialist

Employers from Greece; United States; Remote; USD 38,000 - 62,000; Full time

Benefits offered by this job

Private Health Insurance

Training & Development

Performance Bonus

2 Extra Salaries Per Year Fully Paid

Fully Paid Relocation Package ( flight

Free Greek Lessons, discounts and其他

Job summary

Patrique Mercier Recruitment FR is seeking a Dutch-speaking Customer Service Representative for the banking sector. You will handle Dutch-language inquiries via phone, email, and chat, resolving issues and guiding clients through online banking.

Candidates should be fluent in Dutch and English, with banking or financial sector experience and strong communication skills. A relocation package is included for suitable candidates.

Qualifications

• Fluency in Dutch and English (written and spoken).
• Experience in customer service, banking or financial sector.
• Strong communication and interpersonal skills.
• Discretion with sensitive information.
• Familiarity with customer service software and MS Office.
• Detail-oriented with strong organizational and problem-solving skills.
• Willingness to learn in a fast-paced environment.

Responsibilities

• Provide high-quality customer service to Dutch-speaking clients via phone, email, and chat.
• Assist customers with inquiries related to their bank accounts, financial products, and services.
• Resolve customer complaints and issues efficiently, ensuring a high level of customer satisfaction.
• Educate clients about banking services and assist them in navigating online banking platforms.
• Maintain in-depth knowledge of banking products and policies to provide accurate information.
• Document customer interactions and feedback meticulously to enhance service quality.
• Collaborate with different departments to ensure seamless service delivery to clients.

Skills

Dutch

English

Customer service

Banking

Tools

CRM software

Microsoft Office

Job description

Patrique Mercier Recruitment FR is seeking a Dutch-speaking Customer Service Representative for the banking sector. You will handle Dutch-language inquiries via phone, email, and chat, resolving issues and guiding clients through online banking.

Candidates should be fluent in Dutch and English, with banking or financial sector experience and strong communication skills. A relocation package is included for suitable candidates.