French Customer Experience Specialist

Atlean World; Ohio; On-site; USD 20,000 - 30,000; Full time

Benefits offered by this job

Private health insurance

Ticket Restaurant

Transportation allowance

Permanent contract

Job summary

Atlean World in Athens, Greece is seeking a Danish Fashion Customer Advisor to join a fast-growing global CX team. You will answer customer inquiries by phone, chat or email with a friendly, solutions-focused attitude, and resolve issues while upholding brand standards.

This role requires Danish fluency and good English (minimum B2), strong communication, and a can-do mindset. The company offers a permanent contract, private health insurance, meal tickets, and a transportation allowance.

Qualifications

• Fluent in Danish and good English (minimum B2).
• Excellent communication and active listening abilities.
• Problem-solving mindset and comfort with multiple software tools.

Responsibilities

• Answer customer questions by phone, chat or email with a friendly, solution-focused approach.
• Resolve issues and create positive experiences for every customer interaction.
• Follow brand guidelines and quality standards in every contact.
• Log and update customer interactions in the relevant systems.
• Collaborate with the team to improve the service you provide.

Skills

Danish language

English language

Communication skills

Active listening

Education

High school diploma

Job description

Atlean World is an International HR Consultant that aims to promote multicultural environments as the new reality. We specialize in multilingual markets making the candidate’s recruitment journey smoother and more enjoyable.

Your Next Job, Without Boundaries!

We are offering a great work experience in Athens, Greece for a role as a Danish Fashion Customer Advisor.

Why a Danish Fashion Customer Advisor role is great for your professional and personal development:

• Live in Athens, Greece and embrace multicultural experiences
• Represent a global brand
• Fast-track career development opportunity

HOW YOUR DAY-TO-DAY IN THIS ROLE WOULD LOOK LIKE:

• Answering customer questions by phone, chat and/or email with a friendly, solution-focused attitude
• Solving problems and creating positive experiences for every customer you speak with
• Following the brand’s guidelines and quality standards on every interaction
• Logging and updating customer interactions in the relevant systems
• Working closely with your team to keep improving the service you provide

Requirements

What do you need to be successful at this job?

• Language Maestro: Fluent in Danish, good English
• Strong communication and active listening skills
• A problem-solving, can-do mindset
• Comfortable using computer systems and multitasking between tools
• Availability to work in shifts
• EU passport or Greek work permit (special cases reviewed by legal)
• High school diploma or equivalent
• Minimum B2 English

By joining this role, this is what you can expect:

• Work for a fast-growing global CX and digital services firm
• Permanent Contract
• Private health insurance
• Ticket Restaurant
• Transportation allowance

Make it your Next Job Without Boundaries!