Customer Service - Dutch-speaking Support Advisor

Employers from Greece; United States; Remote; USD 27,000 - 36,000; Full time

Benefits offered by this job

Flight paid

Hotel or Airbnb stay

Real-estate agency fee covered

Housing support

Job summary

Atlean World in Thessaloniki, Greece, is hiring a Dutch-speaking Customer Service—Support Advisor. You will handle inquiries by phone, chat or email, delivering friendly, solution-driven support and logging interactions in core systems.

Role requires Dutch fluency, good English, strong communication and problem-solving skills, and a willingness to work in shifts. A relocation package and housing help are provided; CVs should be in English.

Qualifications

• Dutch language fluency and good English required.
• Excellent communication and active listening skills.
• Problem-solving mindset and can-do attitude.
• Comfortable with computer systems and multitasking across tools.
• Patient, empathetic, positive attitude; able to work in shifts.
• EU passport or Greek work permit.

Responsibilities

• Answer customer questions by phone, chat and/or email with a friendly, solution-focused attitude.
• Resolve issues and create positive experiences for every customer.
• Adhere to brand guidelines and quality standards in every interaction.
• Log and update customer interactions in the relevant systems.
• Collaborate with the team to continuously improve service.

Skills

Dutch language fluency

English proficiency

Strong communication

Active listening

Problem solving

Multitasking

Patience and empathy

Shift availability

Education

High school diploma

Tools

CRM systems

Computer literacy

Job description

at Atlean World

Atlean World is an International HR Consultant that aims to promote multicultural environments as the new reality. We specialize in multilingual markets making the candidate's recruitment journey smoother and more enjoyable.

Your Next Job, Without Boundaries!

We are offering a great work experience in Thessaloniki, Greece for a role as a Customer Service - Dutch-speaking Support Advisor.

Why a Customer Service - Dutch-speaking Support Advisor role is great for your professional and personal development:

• Live in Thessaloniki, Greece and embrace multicultural experiences
• Represent a global brand
• Fast-track career development opportunity

How your day-to-day in this role would look like:

• Answering customer questions by phone, chat and/or email with a friendly, solution-focused attitude
• Solving problems and creating positive experiences for every customer you speak with
• Following the brand's guidelines and quality standards on every interaction
• Logging and updating customer interactions in the relevant systems
• Working closely with your team to keep improving the service you provide

Requirements

• Language Maestro: Fluent in Dutch, good English
• Strong communication and active listening skills
• A problem-solving, can-do mindset
• Comfortable using computer systems and multitasking between tools
• Patience, empathy and a positive attitude
• Availability to work in shifts
• EU passport or Greek work permit (special cases reviewed by legal)
• High school diploma or equivalent
• Minimum B2 English
• C1+ level in the working language

Benefits

By joining this role, this is what you can expect:

• Work for a fast-growing global CX and digital services firm
• Support finding permanent housing after relocation

Relocation Package is included:

• Paid flight to Thessaloniki
• Choice of 2 weeks in a hotel (breakfast & dinner included) or 2 weeks in an Airbnb with kitchen
• €350 real-estate agency fee covered to help you find permanent housing
• Football tournaments, beach barbecues, surf lessons, and cultural events await!

Make it your Next Job Without Boundaries!

Get to know more about Atlean World

Atlean World is going to be your recruitment partner during the whole journey: Guiding Your Odyssey with Atlean World

Please remember: your CV must be sent in English.

To join this journey, you should be a resident of a country within the European Union.