Dutch Customer Experience Pro in Athens – Global CX

Atlean World; Ohio; On-site; USD 45,000 - 60,000; Full time

Benefits offered by this job

Private health insurance

Ticket Restaurant

Transportation allowance

Job summary

Atlean World is seeking a Dutch-speaking Customer Experience Specialist to join our multicultural team in Europe. You’ll respond to customers by phone, chat, and email, delivering friendly, solution-focused support while upholding our quality standards.

You’ll log interactions, maintain up-to-date records across systems, and grow with a fast-growing global CX firm. This permanent, full-time role requires EU residency and good English skills to collaborate across borders.

Qualifications

• Fluent in Dutch and good English
• Strong communication and active listening skills
• Problem-solving and can-do mindset
• Comfortable using computer systems and multitasking between tools
• Availability to work in shifts
• EU passport or Greek work permit (special cases reviewed by legal)
• High school diploma or equivalent
• Minimum B2 English

Responsibilities

• Help customers by phone, chat and email with a friendly, solution-focused attitude.
• Turn every conversation into a great experience and leave customers with a smile.
• Deliver the brand’s quality standards in every interaction.
• Keep customer records up to date by logging interactions in the relevant systems.
• Grow with your team by collaborating to improve the service.

Skills

Dutch language

English language

Communication skills

Active listening

Problem solving

Multitasking

Shift work

EU work eligibility

Education

High school diploma

Job description

Atlean World is seeking a Dutch-speaking Customer Experience Specialist to join our multicultural team in Europe. You’ll respond to customers by phone, chat, and email, delivering friendly, solution-focused support while upholding our quality standards.

You’ll log interactions, maintain up-to-date records across systems, and grow with a fast-growing global CX firm. This permanent, full-time role requires EU residency and good English skills to collaborate across borders.