Durham-Based Weekend & Weeknight Operations Coordinator

IONNA; United States; On-site; USD 60,000 - 65,000; Full time

Benefits offered by this job

Medical benefits

Dental benefits

Vision benefits

401(K)

Job summary

A tech company seeking a full-time Operations Coordinator in Durham, NC. The role involves coordinating customer engagement and field service activities during weekends and select weekdays. Candidates should have at least 2 years of relevant experience in coordination within a fast-paced environment. This opportunity offers a chance for growth while supporting various teams in a dynamic setting with a competitive salary and benefits.

Qualifications

• Minimum of 2 years experience in coordination or call center roles.
• Demonstrates a 'winning attitude' and extreme ownership.
• Ability to manage social media responses.

Responsibilities

• Respond to customer feedback via various platforms.
• Schedule Field Service visits with stakeholders.
• Document parts inventories to maintain accurate counts.
• Collaborate with the Technical Support Team.
• Provide support for the call center.

Skills

Coordination activities

Customer support

Social media management

Flexibility

Organizational skills

Tools

Salesforce Service Cloud

Zendesk

Job description

A tech company seeking a full-time Operations Coordinator in Durham, NC. The role involves coordinating customer engagement and field service activities during weekends and select weekdays. Candidates should have at least 2 years of relevant experience in coordination within a fast-paced environment. This opportunity offers a chance for growth while supporting various teams in a dynamic setting with a competitive salary and benefits.