Restaurant Ops Lead - Guest Experience & People-First

Dunkin' Donuts; Town of Florida (NY); On-site; USD 55,000 - 75,000; Full time

Job summary

Dunkin Donuts is seeking a capable manager to assist the Restaurant Manager in daily operations at a Dunkin Donut location in New York. You will help ensure product quality, staff development, guest satisfaction, and overall profitability while upholding the brand’s “People First” culture.

The role requires leadership in fast-paced service, adherence to standard operating procedures, and a commitment to safety and loss prevention. A strong track record in quick-service management is preferred.

Qualifications

• Must have a successful track record as manager in quick service food operations, preferably Dunkin Donuts.

Responsibilities

• Assists in managing day-to-day operations of the Dunkin Donut restaurant.
• Ensures product quality and guest satisfaction while maintaining profitability.
• Maintains compliance with brand standards, safety, and health inspections.
• Manages staffing levels and supports a positive work environment.

Job description

Dunkin Donuts is seeking a capable manager to assist the Restaurant Manager in daily operations at a Dunkin Donut location in New York. You will help ensure product quality, staff development, guest satisfaction, and overall profitability while upholding the brand’s “People First” culture.

The role requires leadership in fast-paced service, adherence to standard operating procedures, and a commitment to safety and loss prevention. A strong track record in quick-service management is preferred.