Dual Property Sales Manager

OTO Development; Baltimore (MD); On-site; USD 75,000 - 110,000; Full time

Job summary

The Dual Property Sales Manager at OTO Development leads proactive sales for two hotel properties in Baltimore, targeting corporate, group, SMERF and local accounts. You will identify opportunities, present proposals, coordinate site tours, and partner with Revenue Management to optimize pricing and maximize revenue.

You will manage existing accounts, forge long-term partnerships, and maintain CRM records (Delphi.fdc, Opera, Salesforce).

Qualifications

• Bachelor’s degree in Hospitality, Business, or related field preferred.
• 2–4 years of hotel sales experience required; multi-property or dual-brand experience desirable.
• Proven track record of achieving sales targets and cultivating relationships.
• Strong communication, presentation, and negotiation skills.
• Ability to travel between both hotel locations as needed and work flexible hours.
• Proficiency in hotel sales systems: Delphi.fdc, Opera, Salesforce, and Microsoft Office.

Responsibilities

• Proactively sell and promote both properties to target segments.
• Identify, qualify, and secure new business through calls, site tours, networking, and client events.
• Manage existing accounts to ensure client satisfaction and repeat business.
• Prepare proposals, contracts, and follow-up docs per brand standards.
• Collaborate with Revenue Management to optimize pricing and maximize revenue.
• Coordinate site inspections, sales blitzes, and trade shows.
• Maintain CRM records (Delphi.fdc, Opera, Salesforce) accurately.
• Meet or exceed individual and combined room night and revenue goals.
• Work cross-functionally with catering, operations, and brand teams.

Skills

Hotel sales

Relationship building

Negotiation

Presentation skills

Communication

Travel ability

Education

Bachelor’s degree

Tools

Delphi.fdc

Opera

Salesforce

Microsoft Office

Job description

We are pleased to announce a wonderful opportunity for a Dual Property Sales Manager.

Position Summary:

• Proactively sell and promote both hotel properties to targeted market segments including corporate, group, SMERF, and local accounts.
• Identify, qualify, and secure new business opportunities through sales calls, site tours, networking, and client events.
• Manage existing accounts, ensuring client satisfaction, repeat business, and long-term partnerships.
• Prepare and present proposals, contracts, and follow-up documentation in accordance with brand and company standards.
• Collaborate with Revenue Management to optimize pricing and maximize revenue potential for both properties.
• Coordinate and conduct site inspections, sales blitzes, and trade show participation on behalf of both hotels.
• Maintain accurate and up-to-date records in CRM systems (e.g., Delphi.fdc, Opera, or similar).
• Achieve or exceed individual and combined room night and revenue goals.
• Work cross-functionally with catering, operations, and brand teams to ensure a seamless guest experience.
• Regularly analyze local market trends and competitor activity to adjust strategies and stay competitive.

What will you be doing most days?

• Proactively sell and promote both hotel properties to targeted market segments including corporate, group, SMERF, and local accounts.
• Identify, qualify, and secure new business opportunities through sales calls, site tours, networking, and client events.
• Manage existing accounts, ensuring client satisfaction, repeat business, and long-term partnerships.
• Prepare and present proposals, contracts, and follow-up documentation in accordance with brand and company standards.
• Collaborate with Revenue Management to optimize pricing and maximize revenue potential for both properties.
• Coordinate and conduct site inspections, sales blitzes, and trade show participation on behalf of both hotels.
• Maintain accurate and up-to-date records in CRM systems (e.g., Delphi.fdc, Opera, or similar).
• Achieve or exceed individual and combined room night and revenue goals.
• Work cross-functionally with catering, operations, and brand teams to ensure a seamless guest experience.
• Regularly analyze local market trends and competitor activity to adjust strategies and stay competitive.

What are the requirements for this position?

• Bachelor’s degree in Hospitality, Business, or related field preferred.
• 2–4 years of hotel sales experience required; multi-property or dual-brand experience is highly desirable.
• Proven track record of achieving sales targets and cultivating business relationships.
• Strong communication, presentation, and negotiation skills.
• Ability to travel between both hotel locations as needed and work flexible hours, including occasional evenings or weekends.
• Proficiency in Microsoft Office and hotel sales systems (e.g., Delphi.fdc, Opera, Salesforce).
• You have a valid driver's license.

Key Competencies:

• Strategic Prospecting & Sales Planning
• Multi-Property Account Management
• Market Analysis & Revenue Focus
• Relationship Building & Customer Service
• Time & Territory Management
• Cross-Functional Team Collaboration

Physical Requirements For This Position

You must be able to walk and stand for extended periods of time as the job dictates.

Travel Requirements

Minimal, occasional travel outside the local area and overnight.

This property is managed by OTO Development.

About OTO Development

OTO Development is an industry-leading hotel development and management company. Partnering with the strongest brands in hospitality, OTO owns and operates a portfolio of upscale select service, extended stay, and lifestyle hotels in key markets across the United States.

OTO has been honored as Developer of the Year by major brand partners multiple times while also earning accolades for outstanding guest service, operational excellence, community service, and sales, marketing, and revenue success.

Our company provides competitive pay and benefit programs, including medical insurance options, dental and vision insurance, 401k with company match, company provided life insurance, tuition assistance, paid time off, paid holiday time, travel discounts, and more.

Position: Dual Property Sales Manager

Department: Sales

Exempt

Position Reports to: Director of Sales / Area Director of Sales

Revised 5/8/26