Hotel Sales Manager

Best Western Plus Provo University Inn; Provo (UT); On-site; USD 65,000 - 85,000; Full time

Benefits offered by this job

401(k)

Dental insurance

Employee discount

Health insurance

Paid time off

Vision insurance

Job summary

Best Western Plus Provo University Inn in Provo, UT is seeking a Dual Hotel Sales Manager to drive revenue growth, build lasting client relationships, and lead sales initiatives across corporate, group, and leisure segments.

You will conduct market analysis, coordinate promotions, travel for client visits, and collaborate with hotel leadership to achieve annual revenue goals while delivering exceptional guest experiences.

Qualifications

• Previous hotel sales or hospitality sales experience preferred.
• Strong communication, negotiation, and relationship-building skills.
• Proven ability to generate new business and achieve revenue goals.
• Excellent organizational, analytical, and time management skills.
• Ability to work independently while collaborating with hotel leadership.
• Proficiency in Microsoft Office; experience with hotel sales, CRM, or property management systems is preferred.
• Willingness to travel for client visits, workshops, conventions, and trade shows.

Responsibilities

• Achieve weekly sales call and prospecting goals.
• Develop and solicit new corporate, group, and leisure business.
• Meet or exceed monthly and annual revenue objectives.
• Analyze market trends and competitor activity to identify new business opportunities.
• Coordinate advertising, promotions, and community outreach efforts.
• Prepare and submit weekly sales activity reports to hotel leadership.
• Maintain accurate sales records, contracts, and group files.
• Build and maintain strong relationships with local businesses, organizations, universities, and community partners.
• Participate in networking events, trade shows, client appreciation events, and community organizations, including the Chamber of Commerce and Convention & Visitors Bureau.
• Conduct hotel tours and presentations for prospective clients.
• Travel as needed to meet with existing and potential customers.
• Coordinate all aspects of group bookings and Meeting room events.
• Ensure meeting and event details, payment information, and group resumes are accurate and distributed in a timely manner.
• Maintain extensive knowledge of meeting space, banquet services, audiovisual equipment, and event setup options.

Skills

Communication skills

Negotiation

Relationship-building

Organizational skills

Time management

Tools

CRM

Hotel sales systems

Microsoft Office

Property management systems

Job description

Drive Revenue. Build Relationships. Create Exceptional Guest Experiences.

We are seeking an energetic, results-driven Dual Hotel Sales Manager to join our leadership team. This position is ideal for someone who is passionate about hospitality, enjoys building lasting client relationships, and thrives in a fast-paced environment. If you have a positive attitude, a strong work ethic, and a passion for growing business, we'd love to hear from you.

Position Objective

The Sales Manager is responsible for driving revenue growth by developing new business opportunities, maintaining strong client relationships, and executing strategic sales and marketing initiatives. This role plays a vital part in enhancing the guest experience, promoting our hotels within the community, and supporting the overall success of the properties through a proactive, urgent, and can-do attitude.

Key Responsibilities

Sales & Revenue Generation

• Achieve weekly sales call and prospecting goals.
• Develop and solicit new corporate, group, and leisure business.
• Meet or exceed monthly and annual revenue objectives.
• Analyze market trends and competitor activity to identify new business opportunities.
• Coordinate advertising, promotions, and community outreach efforts.
• Prepare and submit weekly sales activity reports to hotel leadership.
• Maintain accurate sales records, contracts, and group files.

Client & Community Relations

• Build and maintain strong relationships with local businesses, organizations, universities, and community partners.
• Participate in networking events, trade shows, client appreciation events, and community organizations, including the Chamber of Commerce and Convention & Visitors Bureau.
• Conduct hotel tours and presentations for prospective clients.
• Travel as needed to meet with existing and potential customers.

Group & Catering Management

• Coordinate all aspects of group bookings and Meeting room events.
• Ensure meeting and event details, payment information, and group resumes are accurate and distributed in a timely manner.
• Maintain extensive knowledge of meeting space, banquet services, audiovisual equipment, and event setup options.

Qualifications

• Previous hotel sales or hospitality sales experience preferred.
• Strong communication, negotiation, and relationship-building skills.
• Proven ability to generate new business and achieve revenue goals.
• Excellent organizational, analytical, and time management skills.
• Ability to work independently while collaborating with hotel leadership.
• Proficiency in Microsoft Office; experience with hotel sales, CRM, or property management systems is preferred.
• Willingness to travel for client visits, workshops, conventions, and trade shows.

Why Join Our Team?

• Competitive salary with bonus opportunities
• Paid time off
• Health, dental, and vision benefits (where applicable)
• Hotel travel discounts
• Professional development and career advancement opportunities
• A supportive leadership team committed to your success
• The opportunity to make a meaningful impact on both guests and the hotel's continued growth

Benefits:

• 401(k)
• Dental insurance
• Employee discount
• Health insurance
• Paid time off
• Vision insurance

Work Location: In person