Dual-Location Spa Coordinator - Client Experience & Ops

Aurora Medical Spa; Castle Rock (CO); On-site; USD 40,000 - 52,000; Full time

Benefits offered by this job

Health Benefits

401(k) with company match

Paid holidays and PTO

Generous employee discounts

Job summary

Aurora Medical Spa is hiring a full-time Spa Coordinator to serve both Castle Rock and Colorado Springs clinics. This role blends front desk responsibilities with operations, ensuring a welcoming client experience and smooth daily scheduling across two markets.

You will move between locations as business needs require, manage provider schedules, handle transactions, and lead membership and retail conversations with confidence.

Qualifications

• Strong interpersonal and communication skills in a fast-paced, client-facing environment.
• Experience in or knowledge of beauty, wellness, and medical aesthetics industry is preferred.
• Willingness to commute between Castle Rock and Colorado Springs locations.
• Ability to work in-person at either location with a varying schedule based on business needs.

Responsibilities

• Deliver a high-level, welcoming client experience from check-in through check-out
• Travel between Castle Rock and Colorado Springs locations as scheduling needs require
• Manage provider schedules with accuracy, efficiency, and proactive communication
• Coordinate daily treatment flow to keep appointments on time and service quality strong
• Maintain accurate client records and process financial transactions with care and precision
• Present and discuss services, treatment packages, and membership options with confidence
• Support retail recommendations and client education on products and aftercare
• Partner with providers to support strong rebooking rates and long-term client retention
• Contribute actively to a professional, positive team culture that reflects Aurora’s standards at both locations

Skills

Interpersonal skills

Communication

Adaptability

Time management

Multisite coordination

Tools

Scheduling software

Job description

Aurora Medical Spa is hiring a full-time Spa Coordinator to serve both Castle Rock and Colorado Springs clinics. This role blends front desk responsibilities with operations, ensuring a welcoming client experience and smooth daily scheduling across two markets.

You will move between locations as business needs require, manage provider schedules, handle transactions, and lead membership and retail conversations with confidence.